Users suffering from Aion-forum-phobia are advised to check out the new forums

While the forums are still in beta, the relaunching of the new and improved Aion forums should do a world of good for the community. The team does note, however, that since these forums will be in beta, they will be offline from time to time throughout the week, but at least you can now post in your own server forums and have your post actually appear in your own server forums!

If you're uncertain if the forums are down or your internet is just going crazy, you can also keep yourself updated at:

Facebook: http://www.facebook.com/pages/Aion/94261718827
Twitter: http://twitter.com/aion_tamat
YouTube: http://www.youtube.com/aionus