Update - 1:35 PM EST: Due to issues with the transfer process, character transfers will be made available to the selected servers tomorrow, Feb. 20.

If you're looking for a new home in Warhammer Online, you may be in luck. If you're on Red Eye Mountain, Ungrim, Sylvania or Azazel, you will have the opportunity to transfer your character to a handful of destination servers for free. There's only one hitch: As of 9:50 a.m. EST, the transfers are temporarily on hold to resolve an issue with the process.

To help welcome players to their new homes and make the transfers easier for everyone, all players on the Destination servers below will receive an extra 20% experience and renown for limited time! Enjoy your new homes…WAAAGH!!!

You can read the FAQ for the character transfers after the jump.

Q: Why did my Character Transfer not go through when the website said my Character Transfer Request was complete?

A: Please check the Transfer Status and click on “More Info” for an explanation. This may be due to the following reasons:

• The character was logged on at the same time the service attempted a transfer.
• You already have a character of an opposing realm on the destination server.
• Your character may have a duplicate name as another character on the destination server.

Q: I did not get prompted to fill in a new name for my character, but the website says it failed due to the name already in use.

A: Players must log in their character on the Destination server in order for the name to be updated, so it may be another player has moved a character with the same name over, but has not yet logged into that character on the new server.

Q: Some of my characters aren’t showing up as an option to Transfer but I know they are on the server.

A: This may be because the character is either below level 5, or it has not been logged on for a very long time. Please physically log the character into the game, and then try your transfer again.

Q: How will I know when my character transfer is complete?

A: You can either view your Transfer Status on the Account Management website https://accounts.eamythic.com/ or you may wait for an email confirmation. An email will be sent to the address provided  in your account center to provide the status of your transfer automatically.