PlayOnline Viewer Update (8/3) :: ZAM

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PlayOnline Viewer Update (8/3)Aug 3rd, 2004 at 7:29 AM by Haggan

At the following time, we performed a PlayOnline Viewer version update. *The client update will start automatically after connecting to PlayOnline. Please follow the instructions that appear on your screen. [Date & Time] Aug. 3, 2004 2:30 (PDT) [Affected Services] PlayOnline Windows Version [Important Update Details] -Fixed an issue with the PlayOnline Viewer Config in which the "Use Game Pad" option would not work. -Fixed an issue in which the PlayOnline Viewer would mistakenly identify files as being infected with a virus when using certain anti-virus programs. (Windows version only) *Since none of the supposedly "infected" files were actually infected, be sure not to choose the option to delete those files. If you do, you will have to reinstall the PlayOnline Viewer.

Tags: FinalFantasyXI, News

Comments

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Garbage

# Aug 03 2004 at 6:21 PM Rating: Good

__DEL__1592262837055

Scholar

173 posts

Update didn't fix anything.... still trying to open the installer. Does this mean I need to reinstall POL?

SE needs to give us all a free month of game play for this garbage software they are releasing... most of their recent updates have been to fix the previous update bugs =X

EDIT: OK fixed it... for those of you still having problems, try this.

Restart your computer, and put in your POL Install Disk. It'll bring up the autoinstall prompt, just cancel out. Then start up POL viewer, and it should install the files for you, and you will be set.

Edited, Tue Aug 3 20:14:00 2004

POL

# Aug 03 2004 at 5:32 PM Rating: Decent

__DEL__1592264586547

1 post

i found that if i click cancle enough times pol opens up and i dont have a problem

Install....

# Aug 03 2004 at 4:37 PM Rating: Decent

__DEL__1591796341250

Scholar

536 posts

Mine doesn't ask for the disc... it just keeps doing "Preparing to install" and then restarting... over and over

plo

# Aug 03 2004 at 3:14 PM Rating: Decent

__DEL__1591812578216

4 posts

still trying to get online but it keeps saying full screen lost or something like that. /cry and i just paid the bill. this is so not cool

Major problems

# Aug 03 2004 at 1:51 PM Rating: Default

__DEL__1591806774691

25 posts

I had all the problems mentioned below, so I also put in my disc and let it copy whatever files it needed, it then wanted to restart the viewer and upon loading it would crash, every time. So I had to uninstall and reinstall POL, but that wipes out ALL of your configuration files (unless maybe you install to a different directory, didn't try that), so now I have to try to find my PlayOnline ID again, which I can't at the moment, and their support lines just give a busy signal and they haven't responded to an email I sent nearly 4 hours ago.
Way to go SE... next time, I dunno, maybe try TESTING a patch before pushing it onto everyone's system?

BAH!!

# Aug 03 2004 at 1:37 PM Rating: Decent

__DEL__1591806015306

Scholar

481 posts

Well, now I can get PlayOnline open and working, but when I log into the game, I get the downloading screen of death, the chat window, and then it freezes. I cant even Ctrl+Alt+Del out of it! This is just fabulous ><

Problem much the same here

# Aug 03 2004 at 1:27 PM Rating: Decent

__DEL__1592762937293

199 posts

Same kind of problem - asking for the cd, clicking cancel, never loading, not exiting, waiting 2-3 mins and crashing. Ill have to get the CD and try again.

RE: Problem much the same here

# Aug 03 2004 at 3:56 PM Rating: Decent

__DEL__1592762937293

199 posts

Works after the New Update - Huzzah!!!

problems...problems

# Aug 03 2004 at 1:10 PM Rating: Default

View User Forum

Anonymous

Well I had the same problem so I just put in the PlayOnline disk when it asked for it and it seemed to fix whatever was wrong. I was really annoyed since I had to dig out the disk from the depths of messy room! lol

POL

# Aug 03 2004 at 12:46 PM Rating: Decent

__DEL__1591804306997

Scholar

296 posts

I have the same problems - but note, you don't need to Ctrl-Alt-Del unless you're in a hurry. If you wait 3-4 minutes POL will eventually minimize with an error.

Same for me

# Aug 03 2004 at 12:37 PM Rating: Decent

__DEL__1593966821647

Scholar

44 posts

Ditto as the above users.

Update Issues

# Aug 03 2004 at 12:35 PM Rating: Decent

__DEL__1592261562041

Scholar

156 posts

I have the same issue as Trueinfo, and Siknu.

When I start POL, it repeatedly pops up a dialog box asking me to "Install Tetramaster". If I hit Okay, it says that I don't have the appropriate disk, and asks me to select a drive from a drop down box. (The dropdown box has only one option, the number "1") If I hit Cancel about 6 or 7 times, POL will eventually start.

When I exit POL, the screen goes BLACK, and I need to CTRL+ALT+DEL and terminate "pol.exe" in order to exit.

This happens on both my Desktop and my Laptop. Both run Windows XP.

I hope they fix this soon.

- Ruuki

RE: Update Issues

# Aug 04 2004 at 7:23 AM Rating: Decent

__DEL__1593363107772

3 posts

This is pretty much what I'm getting to. I haven't been completely locked from the game as others have, but I'm very nervous about losing all my macro's. If I reinstall POL (POS?) will my macro's go to macro heaven?

Perhaps we should compare setups a bit. I have XP Home and I'm running Norton Antivirus (04 I think) Can't think of anything else that would be pertinent.

still messed up

# Aug 03 2004 at 12:20 PM Rating: Decent

__DEL__1593363122903

Scholar

93 posts

when I start POL, it brings up a prompt to install Tetramaster...if you keep on canceling repeatedly, it will start and you can play normally, but still it is very annoying.

seriously...maybe they did put a tracking device into POL or something lol

BLack Screen?

# Aug 03 2004 at 12:05 PM Rating: Decent

__DEL__1591801701608

4 posts

I'm actually having a problem Exiting the game now... It just goes to a Black Screen and I have to Ctrl-Alt-Del to get out of it...anyone else having this problem?

RE: BLack Screen?

# Aug 03 2004 at 12:38 PM Rating: Decent

__DEL__1591805039717

179 posts

I have the same problem too
after the update... I went to play FF11 after I come of the game... black screen!! but if u click Alt+F4 I think u can close the black screen...
but then the game ask u to reinstall the playonline view... doi!!

and if u restart playonline viewer, it will ask u to reinstall the viewer but if u click cancel.. u can still play the game...

RE: BLack Screen?

# Aug 03 2004 at 12:57 PM Rating: Decent

__DEL__1602461847086

Scholar

289 posts

It gave me this black screen too then it wanted me to put in the POL/tetramaster CD. I put in the CD and it did something then it was done. No more black screen or asking of the CD. So I would say just do it and get it over with.

Edited, Tue Aug 3 14:00:54 2004

RE: BLack Screen?

# Aug 03 2004 at 2:50 PM Rating: Decent

__DEL__1591810496540

Scholar

64 posts

I put in the CD but it wouldn't take it. I didn't have time to mess around with it much because I needed to leave for work, but doing the above didn't help for me. I tried each of the cds, 1-4, tried specifying the real path instead of the default "1", and it never found the files it wanted. I'll play with it more when I get home I guess, and contact tech support if I can't make it work...

RE: BLack Screen?

# Aug 04 2004 at 9:27 AM Rating: Decent

__DEL__1591807222349

Scholar

996 posts

It's not the 1-4 CDs - It's the PlayOnline Viewer And TetraMaster install CD. The one you have to install before installing FFXI at all.

Didn't fix the problem

# Aug 03 2004 at 12:03 PM Rating: Decent

__DEL__1710116184954

Sage

7,106 posts

This update didn't correct the problem the last update gave me: I still have to "retry" connection through POL several time to get in, and once I'm finally in, the game runs in an unplayably laggy manner. Not impressed.

RE: Didn't fix the problem

# Aug 04 2004 at 11:48 AM Rating: Decent

__DEL__1591807754186

View User Forum

Scholar

374 posts

At least you can get into the game...I've been trying since the update, for two days now, and still can't complete the update. Get to step 2 where you download files...it gets to about 15-30% through the first file and gives me some error ><

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