PlayOnline Viewer Update (8/3)

At the following time, we performed a PlayOnline Viewer version update. *The client update will start automatically after connecting to PlayOnline. Please follow the instructions that appear on your screen. [Date & Time] Aug. 3, 2004 2:30 (PDT) [Affected Services] PlayOnline Windows Version [Important Update Details] -Fixed an issue with the PlayOnline Viewer Config in which the "Use Game Pad" option would not work. -Fixed an issue in which the PlayOnline Viewer would mistakenly identify files as being infected with a virus when using certain anti-virus programs. (Windows version only) *Since none of the supposedly "infected" files were actually infected, be sure not to choose the option to delete those files. If you do, you will have to reinstall the PlayOnline Viewer.

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Still Having Problems ><
# Aug 09 2004 at 2:14 PM Rating: Default
Okay... I've been trying for 6 days to fix this, and nothing's working. I replaced the .tmp2 files, and tried running it, but now it says that the update failed, and tells me to re-install... I've re-installed about 4 times now... >< This is driving me nuts...
I Fixed It
# Aug 07 2004 at 1:45 PM Rating: Decent
Alright I managed to fix my POL problem by doing what Kurrutsu. I looked for the file called pol.exe.temp2 (or something similar to that) and changed it to pol.exe (but first I changed the original pol.exe to pol_.exe just incase it didn't work.) Now POL finally works again.
whoohooo
# Aug 06 2004 at 4:48 AM Rating: Decent
i fixed my problem and i think some other ppl's to
ok... a friend did...
I had the problem where the pol viewer would shut down after the S.E. movie when you start up pol

got it fixed by doing the following:
go to the folder where your pol.exe is located
there might be a pol.exe.tmp in there to
delete the .tmp(not the file but the letters), causeing you to have 2 pol.exe files
try using the "new fresh created" one
it should start updating correct and work like there never was a problem..

reinstalled pol 4 times and ffxi 2 times for nothing.. gawd damnitzz

so GL to All

Edited, Fri Aug 6 06:03:44 2004
No expert
# Aug 05 2004 at 5:40 PM Rating: Decent
But it looks to me like they missed something when they put out the update. Mixing up the PS2 version and PC version of the POL update. So it's trying to do PS2 things on my comp which is making me quite upset.

Baqst it all!

Edited, Thu Aug 5 18:42:12 2004
grr
# Aug 04 2004 at 11:40 PM Rating: Decent
ANGER!!!!!!! t(^.^t)
RE: grr
# Aug 04 2004 at 11:43 PM Rating: Decent
17 posts
Yes much much anger >< >< >< >< >< ><
Damn you SE
# Aug 04 2004 at 11:21 PM Rating: Decent
I keep getting a message saying "Failed to replace the file 'C:\Program Files\ PlayOnline\SquareEnix\PlayOnlineViewer\pol.exe.' Please restart the PlayOnline Viewer." when I try and run PlayOnline Viewer, and then it will exit the program. Does anyone know how to fix this problem? My last resort is to reinstall the damn game again.
RE: Damn you SE
# Aug 05 2004 at 10:47 AM Rating: Decent
ayo, if you have any problem starting up the game, please call SE to get your problem fix!!
/sigh
# Aug 04 2004 at 8:30 PM Rating: Decent
Scholar
***
2,506 posts
****...

I lost the CDs, thinking I wouldn't need them again, when this update came up, I went out and bought the game again, so I could use the CDs. Now people are telling me I dont need it? What is happening? I did the 'close it 7 times' trick, that worked. But now when I run FFXI my computer freezes...

W...T...F

(Help me out!)
____________________________
                                     ↓His opinion is ****.↓
Meh..
# Aug 04 2004 at 6:52 PM Rating: Decent
***
1,332 posts
Well, I'm on Ramuh so I have no choice (server maintenance right now), so I fifgured I would pop over here and see what all the hub-bub was about.

Like many of you, I was a little confused about the Pop-up install thing from the other day. After clicking [Cancel] approximatly Seven times, I could get in and out of FFXI. Very annoying. The next day, the problem appeared to have been fixed. For thoes still having trouble with this, go ahead and let the installer do it's job. After a couple minutes, the error message seems to go away and everything is back to normal.

I'm a little worried about what's going to happen after my server is updated. Seems that the first ones are suffering a little backlash. Down the road, these 8 hour services may be extended to 10 hour services and so on.

If I didn't have the day off today, the point would be mute Smiley: smile
mess
# Aug 04 2004 at 6:35 PM Rating: Decent
my gawd what a mess! what the hell are they doing over there??
Movie problem
# Aug 04 2004 at 5:32 PM Rating: Decent
I also got the movie problem where you got the black screen when the game try to load the movie. This bug can be easely fix! Just go in ff11 setting and shut down the opening movie, the rest of the game work normaly.
backing up your macros
# Aug 04 2004 at 5:18 PM Rating: Decent
For thoses of you reinstalling and not wanting to lose your settings or macros make a backup copy of the following directory
C:\Program Files\PlayOnline\SquareEnix\FINAL FANTASY XI\USER

This is where your charater settings are and your macros.

after you reinstall and update then copy back over the backup and off you go.

please make sure you patch the system before copying back the user folder. I am not sure if these files are effected by updates or not, so just incase.



Edited, Wed Aug 4 18:19:25 2004
nasty patch
# Aug 04 2004 at 3:56 PM Rating: Decent
25 posts
this patch is nasty!!!! It locked up my PC when I logged off. Tried it again did the same thing locks up the PC. nasty nasty nasty. <^>(-_-)<^>
RE: nasty patch
# Aug 04 2004 at 5:59 PM Rating: Decent
The reason why it locks up your computer (black screen I believed?) after u logout of the game is because u didn't finish the update!!

When you open your playonline viewer it start the update screen on that date right? so after you finsh the update it restart and after that u can start play the game.. right? then when u log out that's when the playonline viewer locks up your computer.. right?
then... the next time u start the playonline viewer, it will ask u to put the playonline viewer setup disk in the CD-Rom right?
well u should!! I think they need some file from the CD to complete the update.
then... follow the steps and you should have no problem!!

good luck!!
heh
# Aug 04 2004 at 3:49 PM Rating: Decent
I guess i'll just join the whole bandwagon here myself.

I myself get the POL install when I try to load it, but after negating it enough it loads.
Then after logging in I get the network busy/connection status error 1160 I think it is, which is Firewall/Connection error.
And when clicking cancel I get version update failed.

But here's where my problem extends farther out.
I still can't login even witout the router and going just cable, and since this "patch" I can only play on my ps2...which is stupid.
Whatever happened also effected my mIRC as well, because I can't connect to a single network, nor to any type of Newsgroup.

So anywho, there's my 2 cents.

Jackel
RE: heh
# Aug 04 2004 at 9:58 PM Rating: Decent
17 posts
Same Exact Problems And I Am Getting Really Pissed Off At PlayOnline Blaming Everyone But Themselves >< I Am Tired Of Paying For Service I Can't Use and Lastly I Am Tired Of Their Tech Support Reps ><
World Difficulties
# Aug 04 2004 at 2:04 PM Rating: Decent
*
66 posts
The last 3 worlds they updated are having technical difficulties at the moment. I assume the problem spans across all 3 as I can't login to Bahamut (sticks at notifying lobby). I reckon they'll get it fixed soon. They're usually pretty good about that.

http://www.playonline.com/ff11us/polnews/news2380.shtml

Quote:
We are currently experiencing technical difficulties in the worlds of FINAL FANTASY XI listed below. We are investigating the issue and additional updates will follow shortly. We deeply apologize for any inconvenience this may have caused.

[Date & Time]
Aug. 4, 2004 10:10 (PDT)

[Details]
Bahamut, Shiva, and Titan Worlds login unavailable

[Affected Services]
Bahamut, Shiva, and Titan Worlds


As far as the other problems people have been having with POL itself I can't comment as I haven't experienced any. Good luck to everyone who has been having issues with it though. I suggest trying some of the things people have suggested here as it makes sense.

In the meantime relax and watch some TV or something.
:/
# Aug 04 2004 at 1:42 PM Rating: Decent
reinstalled all again today.. still not working...pol still crashes on me after the first S.E. movie
cant even (re) update...wondering how the f??? i'm gonna fix this...
hope they put up a download on their site or something that fixes this...
cause if the fix is in an update, i cant even use it.. :/
RE: :/
# Aug 04 2004 at 3:31 PM Rating: Decent
***
1,071 posts
Quote:
pol still crashes on me after the first S.E. movie
cant even (re) update...wondering how the f??? i'm gonna fix this...


>< I'm having the same problem. I tried to re-install 3 times too...
RE: :/
# Aug 04 2004 at 6:05 PM Rating: Decent
have you guys try turning off the movie option in the playonline viewer config program?

try that and see what happen from there
Timing out
# Aug 04 2004 at 1:24 PM Rating: Decent
*
108 posts
I have a slightly different problem, tho also on Shiva. Can log into POL just fine, can select character and all that, but when it tries to send my info to the lobby, it times out. Anyone else with this sit?
shiva
# Aug 04 2004 at 1:19 PM Rating: Decent
47 posts
shiva still down omg its pissing me off. These downtimes are getting ridiculous lately. (8hrs maintenance...now almost 2 hours downtime without even a NOTICE...)
Hmmm.....
# Aug 04 2004 at 1:04 PM Rating: Decent
Is this a problem everyone is having? Or is it just a few? I cringed in expectation of the same things I read here....went through the POL update...it closed and restarted.....and nothing went wrong!?

I logged on as normal and was playing in about 1.5 minutes. (wipes nervous sweat from brow)

Why are some being affected by this problem and some aren't? Anybody know?
pol being stupid
# Aug 04 2004 at 12:59 PM Rating: Decent
stupid things, i got on after a while. Mine kept trying to install the viewer but whenit ogt about halfway done it would stop and start allover again. I jsut hit cancel about 10 times and it let me in finally, guessi was lucky. Now wtf going on today? Shiva not having maintenance but everybody got booted off and wont let anybody backin , keeps saying that character is already logged in. SE gonna have to get there acto together or start reimbursing us for all this downtime. ><
RE: pol being stupid
# Aug 04 2004 at 6:28 PM Rating: Decent
you need to put your playonline viewer setup disk in to your CD-ROM after the update!!

and it's not installing anything, it's copying some files from your playonline viewer disk

just put that cd inside your CD-ROM before u click playonline icon.
Preparing for Install...
# Aug 04 2004 at 5:54 AM Rating: Decent
41 posts
Ok, if, after you get the update, then run POL, you get a little windows box that tells you it's "Preparing to Install" or "Initializing install" or something like that, just insert your POL install disc. You may have to browse through the disc to the directory with a .MSI file in it and double-click that file. The "install" will then finish and you won't get that annoying install box popping up anymore.
RE: Preparing for Install...
# Aug 04 2004 at 7:49 AM Rating: Decent
Does anyone have any information about which .MSI file you need to click on? or where in the directory this file lives?

thanks!
RE: Preparing for Install...
# Aug 04 2004 at 9:24 AM Rating: Decent
**
996 posts
If you put the CD in your drive before you start the PlayOnline Viewer, you won't need to find the file. It will locate it in its default location automatically.
got a whole different problem..
# Aug 04 2004 at 5:49 AM Rating: Decent
sinds the update i have this weird problem..
i read forums daily and found a few hints/tips
like the one's posted above and on other forum page's but non seem to help

all of you people can atleast start your playonline viewer and get error messages and stuff

when i dbbl click on my playonline icon
it starts with the little "now loading" window
then the movie should start (my movie is off)
then you'll see a black screen with S.E.
after the S.E. screen my playonline viewer shut's down... it does'nt leave a message or trace... no logg file's or stuff like that
it looks like it just shuts down as if its suppost to do
i've tried starting it with all options on or off
full screen/windowed etc.etc.
movie on and stuff)i reinstalled the viewer 2 time's (1st on 2-8/2004 2nd on 3-8/2004)
i even reinstalled the game on 2-8/2004...
but with no happy feeling's at the end :(

the viewer stil shuts down after the little black
S.E screen
i dont even get to the point where i should insert the cd... the whole player doesnt even work...

if someone got an idea or is planning to call.. ask about my prob to will ya (pretty pretty plsss)
calling from the netherlands is kinda buggy...
long wait time etc.etc. and it costs a nice big buck :/

p.s. srry for such a long post > tried to explain to the fullest> so no 2nd is needed
;;
# Aug 03 2004 at 9:42 PM Rating: Decent
Umm. Tonight, when I'm playing FFXI, my computer keeps turning itself off. Somethings wrong. ; ;
RE: ;;
# Aug 03 2004 at 11:51 PM Rating: Default
I was having the same problem, but it was the result of an overheating computer, nothing to do with the software
What problem
# Aug 03 2004 at 8:14 PM Rating: Decent
*
208 posts
I got the same thing...sorta. My computer didn't call pol a virus so it didn't delete it but I couldn't get into ff after the update for a while. I waited like 3 hours and i could get on, laggy but i could get on. it's better now anyone know what's going on O.o'
wht the fuck
# Aug 03 2004 at 7:46 PM Rating: Decent
well i got so pissed at the pol **** i uninstalled it and reinstalled at least it dont ask for the dam disc ne more but wtf now it wont even let me connect to the pol any help i ******* out pol still havent gotten a responce yet
RE: wht the fuck
# Aug 04 2004 at 12:01 PM Rating: Decent
the POL ******** said that we have to re do the tpc ports and udp ports cuz its our connection
RE: wht the fuck
# Aug 04 2004 at 2:24 PM Rating: Decent
17 posts
yes the stupid pol people told me the same thing and guess what!! I called Microsoft cause I am using their router and they had me set the ports supplied by POL (TCP 25,80,110,443,50000-65535 and UDP 50000-65535) open and it still didn't work >< so then they had me set up a DMZ which opens all ports on the router which is a major security risk and IT STILL DOESN'T WORK >< So I say POL CAN KISS MY *** ><
RE: wht the fuck
# Aug 04 2004 at 4:03 PM Rating: Decent
17 posts
Got aggravated and called POL again pfft for nothing apparently but anyway on with the story. They told me that the problem was with Charter Communications since I am now directly connected to the cable modem. So I called Charter and I am here to say Charter has one of the best technical support teams I have ever talked to very professional and they don't treat you like an idiot. Anyway, after reseting all my modem and tcp/ip properies and finding out there is no port blocking done by them I am still at the same place. I am beginning to loose faith in POL and their ability to preform as a game host because tbh THEY DON'T HAVE A CLUE WTH IS GOING ON >< but that is where I stand. =\
RE: wht the fuck
# Aug 03 2004 at 7:48 PM Rating: Decent
17 posts
omg finally someone with the same problem as me =\ i have tried for 29 hours to fix this problem and its really really wearing me down >< and I am getting really PO >< Please let me know if you find a solution

Edited, Tue Aug 3 20:49:52 2004
RE: wht the fuck
# Aug 04 2004 at 12:33 AM Rating: Decent
Same problem here, i can only connect to POL in order to update but then after i update i can't connect at all, then i get a "version update failed" message... If anyone has the solution please let me know. thanks
Thanks SE
# Aug 03 2004 at 7:14 PM Rating: Decent
Yeah woulda been nice to come home from work today and be able to play a lil FF, unfortunatly this update that i didn't need anyways has got me stranded... tried the CD, tried hitting cancel, either way I end up with a black screen from which I can't do anything... If anyone finally gets a responce from SE please post it!
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