In Alliance Needs Your Help Quest it tells you to speak with Feild MArshall Snowfall in ironforge in the Military Ward but whenever i go there i cant find him, and hes not on my map.
I think what you're talking about was from the series of quests involved in the AQ gates opening. If the gate are open on your server you wont find him.
If the AQ gates are open on your server then you wont be able to complete it. I dont even rememeber when the gates opened on my server, but it had to be like 8 or 9 months ago.