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Tired of paying for a game you cant play...Follow

#1 Oct 13 2005 at 7:59 PM Rating: Default
...because the servers are down for "emergency maintenance?" I am not speaking of the scheduled maintenance today so much as the random downtime and login problems acknowledged by SE as being their fault. I called the customer service number one day, and politely asked to be reimbursed for the time I personally wanted to play, and was unable to, due to known issues on SE's end. They denied me. In fact it is stated in their ToS that they will do no such thing. Well I am tired of being treated like this; as a customer I don't believe I deserve it. SE is obviously not making a sufficient effort to keep their service available. Take a look at this list and you'll see how frequently these problems are occuring.


What am I going to do about it? What can you do if you feel the same way? Well, I found this page for a start. There appear to be some problems with the website atm, but I will be filing a complaint ASAP. I don't know how much good it will do, but maybe if enough people complain it will at least put some pressure on Square Enix.

Thanks for reading this rant. If you wanna argue, please dont bother posting I'm done with SE apologists and their dumb rationalizations. Have fun and see you ingame (if the maintenance isnt extended too long causing me to fall asleep :D)

Edited, Thu Oct 13 22:47:25 2005 by TheRielist
#2 Oct 13 2005 at 8:00 PM Rating: Decent
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Go away then, atleast they're doing SOMETHING to fix their server problems, would you rather have 10ish hours of downtime or server crash every 2 hours? you're the one playing the game, if you dont like it you can go any time

Edited, Thu Oct 13 21:15:20 2005 by mecorx
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#3 Oct 13 2005 at 8:01 PM Rating: Decent

If you're tired, dont play, as easy as that.
#4 Oct 13 2005 at 8:01 PM Rating: Decent
STFU and stop worry about a damn game, cause guess what? THAT'S WHAT IT IS, a GAME, not your job, not your fat aunt, or your girlfriend, a GAME. So just do something else while the game's down for maintenence, jeez.
#5 Oct 13 2005 at 8:02 PM Rating: Default
If you wanna argue, please dont bother posting I'm done with SE apologists and their dumb rationalizations.

reading the post before replying helps...
#6 Oct 13 2005 at 8:04 PM Rating: Decent
ide rather them find a decent server thing-a-ma-jig and let us play for a month or so without 10 hours of mainteence. 2 servers (FFXI, and PoL) makes for twice the downtime, and twice the bugs to fix.

how many poeple honestly play tetra master? i tried, and i couldnt even do it. im not saying get rid of it, but make it a different server or even a different game and save us FFXI players some hassle.

i dont have my whole life based around FFXI, but im paying for this game.

this is like paying for a hooker and have her leave halfway through your business. dam hookers always taken my money.

Edited, Thu Oct 13 21:13:55 2005 by Jubejubes
#7 Oct 13 2005 at 8:05 PM Rating: Decent
ok, im not arguing

STFU AND QUIT YOU ANNOYING *** COMPLAINER

There, i said it
#8 Oct 13 2005 at 8:05 PM Rating: Excellent
13 hours divide by 720 (amount of hours in a 30-day month) is .018. Multiply that by $12.95. You get $.23. How do you want that? 2 dimes and 3 pennies? Or 1 STFU?
#9 Oct 13 2005 at 8:06 PM Rating: Decent
QQ more, please.
#10 Oct 13 2005 at 8:07 PM Rating: Default
Quote:
STFU and stop worry about a damn game, cause guess what? THAT'S WHAT IT IS, a GAME, not your job, not your fat aunt, or your girlfriend, a GAME. So just do something else while the game's down for maintenence, jeez.


LOL whoa buddy. I am a (relatively) normal person. I leave my house quite often, and not just for work LMAO. When I come home and want to play FFXI for an hour or two, and I am unable to log in because Square Enix can't maintain their network, I expect to be reimbursed. I am paying for a service. If I am unable to use said service as the result of negligence on the part of the service provider, I expect compensation. PERIOD.

to the guy talking about 10hrs downtime now vs 2 hours every day or whatever... RTFOP dummie :) first sentance.
#11 Oct 13 2005 at 8:07 PM Rating: Decent
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10,297 posts
Some MMOs get shut down EVERY SINGLE NIGHT for maintainence, and SE is trying there best, but alot of it is out of their hands.


Code has a bug, SE has to fix said bug.
People are using an expoit, SE has to patch said exploit.
People are attacking SE, and they just have to take it.



You're an idiot for asking for a refund, and if it weren't for these updates, FFXI would be completely unplayable.


Did you know that when FFXI first came out, it was basicly unplayable for an entire MONTH? What if SE had said "Oh, well let's let them have fun, no need to interrupt their playtime."? We'd have never gotten to play it. It would've failed before it ever made it to PC, let alone the US.


Really, if you're that upset, STOP PLAYING. Just, stop! We don't want people who do nothing but *****, and we don't want people who don't understand how hard SE is trying! Sure, alot of us are bored to tears, but we find ways to pass the time.

I reccomend ytmnd.com
#12 Oct 13 2005 at 8:08 PM Rating: Default
Using this great idea, I am making this post, if you disagree with me, your not allowed to reply!!

The world is flat dammit!!!!
#13 Oct 13 2005 at 8:08 PM Rating: Good
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94 posts
Wow. An awful lot of hostility directed at someone who basically said that it's unfair to be charged for something you can't do. Do you people go into restaurants and pay for food you don't eat, too?

Okay, it's "just a game". Why don't you pay next month's bill in Monopoly money and see what happens.
#14 Oct 13 2005 at 8:09 PM Rating: Default
dam, within 2 minutes of my post, i had 3 others post lol.

i would be entertained by this site, but most of you spend your entire life here and it consists of:

***** --> complain --> ***** --> flame --> flame --> flame --> sleep --> ***** --> intimate moments with yourself --> flame
#15 Oct 13 2005 at 8:09 PM Rating: Default
Totally agreed....

If you wanna argue, please dont bother posting I'm done with SE apologists and their dumb rationalizations.

I had a problem on MMORPG with one of these types of people, and hopefully they banned me for telling that ******* off...

3 cheers for TheRielist
#16 Oct 13 2005 at 8:10 PM Rating: Default
Quote:
ok, im not arguing

STFU AND QUIT YOU ANNOYING *** COMPLAINER

There, i said it


and i suppose i should leave the USA because im unhappy with the government right?

go read a book, you annoying *** tool :)

this is also directed at the person who called me 'an idiot for asking for a refund.' no. youre an idiot for paying for something, not recieving it, and NOT EXPECTING YOUR MONEY BACK. every other "service provider" to whom i pay a monthly fee, WILL DO EXACTLY THAT. square enix is exempt because "theyre trying to fix teh comp00ter." yeah, sure...

to those of you with half a brain: thanks for your replies.

to the person who hated on me for telling haters not to reply: shut up hater. :D



Edited, Thu Oct 13 21:24:15 2005 by TheRielist
#17 Oct 13 2005 at 8:10 PM Rating: Decent
Quote:
13 hours divide by 720 (amount of hours in a 30-day month) is .018. Multiply that by $12.95. You get $.23. How do you want that? 2 dimes and 3 pennies? Or 1 STFU?


LMFAO!!!!!!!!!!!!!!!!!! Rate up!
#18 Oct 13 2005 at 8:11 PM Rating: Decent
ok, here's a start, close your web browser, or better yet, completely shut-down your pc, then open your door, you should see this thing called "the sun", or the moon in my case, go out, go occupy yourself somehow, and let you mind quit being warped by a damn game for once.
#19 Oct 13 2005 at 8:12 PM Rating: Decent
I still want my hooker. SE could at least send me a hooker.
#20 Oct 13 2005 at 8:12 PM Rating: Good
Quote:
If you wanna argue, please dont bother posting I'm done with SE apologists and their dumb rationalizations.

reading the post before replying helps...


In other words, if you don't agree with what I am saying keep it to yourself. I kind of like the idea of free speech.
#21 Oct 13 2005 at 8:14 PM Rating: Decent
Ok, i know there is freedom of speach and all... but damn.

Abusing that right, in order to **** people off and make un reasonable logic out of that speech in order to persuade people is damn annoying.

Please less ******** and more help. If theres a problem TRY TO HELP. DONT ***** AND WASTE PEOPLS TIME

kthxbye
#22 Oct 13 2005 at 8:14 PM Rating: Default
Quote:
Quote:

If you wanna argue, please dont bother posting I'm done with SE apologists and their dumb rationalizations.

reading the post before replying helps...




In other words, if you don't agree with what I am saying keep it to yourself. I kind of like the idea of free speech.


free speech = good, but bad when no one bothers to READ what you say, and they go on a flaming spree.
#24 Oct 13 2005 at 8:17 PM Rating: Decent
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2,220 posts
hahah, someone beat me to it ^^b

Edited, Thu Oct 13 21:26:37 2005 by Lishje
#25 Oct 13 2005 at 8:17 PM Rating: Decent
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76 posts
fhgarner wrote:
Quote:
13 hours divide by 720 (amount of hours in a 30-day month) is .018. Multiply that by $12.95. You get $.23. How do you want that? 2 dimes and 3 pennies? Or 1 STFU?


LMFAO!!!!!!!!!!!!!!!!!! Rate up!


Math is a little out, to be entirely fair, you can't exactly play whilst your sleeping. On the basis of getting 8 hours a night. Its a whole 35 cents.

So 2 STFU's then, I guess.
#26 Oct 13 2005 at 8:18 PM Rating: Good
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630 posts
Every person that replies to the thread and flames the OP like that are ignorant plain and simple. You'd think that after seeing the topic title and finding out it is an obvious rant topic, you'd look past it, but no you have to go and yell at the person for being against a maitnence that you personally feel is getting annoying as well. Everyone that is playing this finds the maitnence irritating and clashign with your free time. We all also know it is important, though the server has been messy since the begining of the year, and the maitnence hasn't seemed to help, SE is trying. Most of us are just annoyed that today is a day off for alot fo US as was monday and both were filled with maitnence.

edit: Nothing more, or less than what I expected to happen, rate downs matter not because my name is not yellow, and I don't care that I lose privelages I have yet to obtain. It's sad that their are such immature people on the forum though. I have all these posts...one rate-down os not even slgihtly affect my karma so (That's to bad.) for you.

Edited, Thu Oct 13 22:06:39 2005 by Xelltrix
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