The Your Stuff Isn't Disappearing Grab Bag

From the Herald:
    Q: ACK! Stuff is disappearing from my inventory!!! A: My response was originally oh, waffles, this can't be happening. (Waffles? See "Your Cheatin' Grab Bag," 2/3/06 ). But customer service leapt to respond (and I will add that we will run a code fix next week). From the Underdark CSR: The issue that is being reported with items magically "disappearing" from a player's Inventory, Personal and/or House Vault is a known issue, and being worked on. This is a display issue, and your items are still there. The client is simply not displaying them to you. Most of the items that "disappear" are in the Bags 4 and 5 of the inventory (the bottom two bags), and the last pages of each vault type. To resolve this issue without CS intervention, you will simply need to do the following: Take any visible item that is in your inventory (not equipped slots), and place it into the "empty" slot where an item disappeared from. If the item is truly there (and not truly dropped, traded, salvaged, sold, etc.) it will switch places, and become visible again. You may need to do this for multiple items in your inventory or vaults, and you may also need to do this more than once throughout the weekend. We do apologize for the inconvenience on this issue, and are working diligently to resolve it on our end. As always, should you come to find that you are indeed missing an item, after going through the above process, please file an /appeal with your Name-Server, Item Name, and a description of the trouble you are having. Missing item appeals should be filed under the Emergency category, as they are time sensitive. While we do not guarantee the restore of any item, we will make every effort to try and do so.

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