Secrets of Ulduar Goes LiveApr 14th, 2009 at 8:00 AM by cafeen

The long awaited release of World of Warcraft Patch 3.1 - The Secrets of Ulduar is finially here!

Secrets of Ulduar

Since discovering Ulduar in the Storm Peaks, adventurers have journeyed to the titan city to learn more about its mysterious past. Further exploration has revealed that the magnificent complex is above all a prison, intended to permanently confine the Old God of death, Yogg-Saron. This ancient horror has corrupted its guards, and now it is breaking through the last of its restraints. Faced with the peril of Yogg-Saron's imminent freedom, a band of mortals has made preparations for a sweeping assault on the city. Overcoming the legions of iron minions and towering defenses at the city's entrance will take tremendous strength, but even that great victory may not be enough to overcome the madness that dwells below.

You can read the patch notes in their entirety on our Patch 3.1 wiki page.

 


Tags: News, WorldofWarcraft

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Stop crying
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# Apr 14 2009 at 3:02 PM Rating: Decent
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Interesting.... tried to edit my fast fingers on spelling... I hit edit and it takes me to the edit page for Yngvie's post (not mine below it). It does however not allow me to make a change. Need your forum guru to check it out.
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Always on tuesday...
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# Apr 14 2009 at 2:55 PM Rating: Decent
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Some servers are starting to come up!

I just have one question though. Why do they ALWAYS have to have updates on Tuesdays? It's my day off, and one of the few chances I have to do dungeon runs. Yea, I don't mind the occasional downtime, but couldn't they mix it up just a little?
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Stop crying
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# Apr 14 2009 at 2:14 PM Rating: Good
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Come on guys, stop the crying. You know that a major content patch never goes off on time.

Bliz is damned if they do, damned if they don't with many of you people... they give an expected time, and you cry if they miss it. If they said "we're updating today, the servers will be up when they go up," you'd be screaming for a time to start checking to see if the servers were up.

Yes, they test it. There are some things that get by that should be caught easily in the test realm. However, making the transition from one small test realm (which 99% of the participants see simply as a way to learn the new content in advance, not to actually test and report bugs) to applying the patch across all realms is a difficult task.
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Stop crying
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# Apr 14 2009 at 2:58 PM Rating: Default
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Not crying.. just disapointed as they are now 5 hours overdue. I am a professional IT developer and have been in the industry since 1970 (yes LONG before PC's). I do expect a release to be fully tested in a development box that fully mimics the production systems in all aspects (hardware along with software). I would also assume that they would take the dev box back to current production status, then apply the final patch to see the results...Before releasing it out (best way to avoid bad press and find any hidden bugs that were missed with development patches).

Overall, yes I can't complain on the compexity and scale of what they are doing, but as I stated... they dropped the ball. If we did that in our business, ther would be several people walking out the door with 2 weeks pay. Just a difference of perspective.
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Stop crying
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# Apr 14 2009 at 3:05 PM Rating: Excellent
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Quote:
I am a professional IT developer and have been in the industry since 1970 (yes LONG before PC's). I do expect a release to be fully tested in a development box that fully mimics the production systems in all aspects (hardware along with software). I would also assume that they would take the dev box back to current production status, then apply the final patch to see the results...Before releasing it out (best way to avoid bad press and find any hidden bugs that were missed with development patches).

Overall, yes I can't complain on the compexity and scale of what they are doing, but as I stated... they dropped the ball. If we did that in our business, ther would be several people walking out the door with 2 weeks pay. Just a difference of perspective.


If you haven't worked on the scale that they do, then I would still think that you have very little reason to complain. And they didn't "drop the ball." As I said, they are damned no matter what they do. If they give an approximate time, then people scream when it isn't ready the second that time hits. If they say "we'll have it done when it's done," people will still scream.

As for what would happen in your business, that's well... your business. I think your business is completely different than Blizzard's, rolling out a huge content update and trying to make sure it blends seamlessly for millions upon millions of players. I know several people in IT, and I've heard their horror stories of what they consider "major" roll outs, and how they were on-site for 2 or 3 days prepping and then trouble shooting after it went live... and that's nothing compared to what Blizzard is trying to do.

So I say cut 'em some slack on this.
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Stop crying
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# Apr 14 2009 at 3:52 PM Rating: Decent
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90 posts
Yngvie wrote:
Quote:
I am a professional IT developer and have been in the industry since 1970 (yes LONG before PC's). I do expect a release to be fully tested in a development box that fully mimics the production systems in all aspects (hardware along with software). I would also assume that they would take the dev box back to current production status, then apply the final patch to see the results...Before releasing it out (best way to avoid bad press and find any hidden bugs that were missed with development patches).

Overall, yes I can't complain on the compexity and scale of what they are doing, but as I stated... they dropped the ball. If we did that in our business, ther would be several people walking out the door with 2 weeks pay. Just a difference of perspective.


If you haven't worked on the scale that they do, then I would still think that you have very little reason to complain. And they didn't "drop the ball." As I said, they are damned no matter what they do. If they give an approximate time, then people scream when it isn't ready the second that time hits. If they say "we'll have it done when it's done," people will still scream.

As for what would happen in your business, that's well... your business. I think your business is completely different than Blizzard's, rolling out a huge content update and trying to make sure it blends seamlessly for millions upon millions of players. I know several people in IT, and I've heard their horror stories of what they consider "major" roll outs, and how they were on-site for 2 or 3 days prepping and then trouble shooting after it went live... and that's nothing compared to what Blizzard is trying to do.

So I say cut 'em some slack on this.


I have.. just said I was disappointed... but this has happened pretty consistently.

Yes.. their scale is to millions of "players" and they don't lose a single penny over it. A mistake in my field, the company can lose from $100k to $1 Million bucks a day (GM, Nike, Intel, US Bancorp, to name just a few of the companies I have worked with and rolled out major financial, MRP, Supply Chain Management, and full logistics intelligence. These are business critical applications where mistakes cost money and immediately effects you bottom line. Yes there are horror stories that really go south and have even cost so people their careers.

Blizz needs to follow Commander Montgomery Scott's Rule ( tell them it will be ready in twice the amount of time you think you'll have it up). lol.. That's worked in the IT areas for years.

...Now 6 hours overdue... Guess I'll do my taxes :(

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with a grain of salt or two
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# Apr 14 2009 at 12:08 PM Rating: Default
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"On a side note, the patch will be coming to the European servers tomorrow (15th April)."
It will be april 15th before it is live on the US servers....13:15 and counting, waiting for a 14:00 update, on a server that went down 12hrs ago :D


Edited, Apr 14th 2009 2:01pm by arkfeld

15:15 the 'new' update is no more information, new update at 16:00...methinks someone at blizzard HQ really screwed the pooch on this one...

Edited, Apr 14th 2009 3:13pm by arkfeld
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Secrets of Ulduar Goes Live
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# Apr 14 2009 at 12:07 PM Rating: Decent
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umm yeah... yet again Blizz drops the ball on an highly anticipated patch by not getting their servers properly in-tuned for the release? Thought they test this stuff? 11am Pacific release is now 1300 pacific as I post and they will be "updating" yet another ETA for maintenance.
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Europe
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# Apr 14 2009 at 7:22 AM Rating: Good
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On a side note, the patch will be coming to the European servers tomorrow (15th April).
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