Cheaters deleted and banned, problems fixed

Alan VanCouvering recently posted this on the EverQuestLive.com website: Cheaters and the recent up swell of concern (12-8-03) Over the last few days there has been a growing community concern about possible cheating, exploiting and platinum duplication. Rumors and speculation have begun to run rampant, and I've received a lot of concerned email on the topic. First of all, I want to thank you for your concern. The fact that you worry about this stuff as much as we do makes me feel good about the community that I work for. I want to especially thank those that have sent in detailed information about what they thought might be dupe or exploit situations. That information has been very helpful. With your help, we have been able to discover and eliminate some unusual ways of cheating. Obviously I can't go into detail about exactly how this cheating was done. I can tell you that several of our programmers and designers took lengthy breaks from working on their current tasks to define, investigate and smash those exploits. Most of these methods for cheating have been removed. The few that remain will be fixed shortly. We will be watching, and anyone using them will be banned. At the same time, our Customer Service folks have been diligently tracking down the cheaters. We have banned accounts and deleted characters in the hundreds. It's never a good thing to be forced to remove so many accounts, and we're not happy that such cheating was possible. We are pleased, however, to let you know that we are confident that we have located the majority of those that exploited the game and have removed their characters or accounts. Obviously we won't be able to prevent all of the possible ways to cheat. The folks that insist on trying to cheat have proven to be persistent and clever (and here is where I wonder why they don't apply that energy and skill to something beneficial...). We need your help to locate these issues. The multitude of eyes and ears of our players is always the best source of information for us. If you ever suspect that you have discovered something that seems like an exploit, please send that information to us through the Developer's Corner AND through /bug. Please don't assume we have heard the information already. We'd rather have ten reports about something like this than none. I'd also like to address a rumor about the nature of some of the cheating that people have been talking about. There has been speculation in the community that in order to pull off some of the rumored exploits someone had to be working on the "inside". We take such possibilities very seriously. And we have investigated this very thoroughly. We keep track of all special EverQuest commands issued. We have looked into the possibility that someone working here had a hand in helping others cheat, and we have discovered no evidence that indicates that to be the case. Also, the nature of the cheat did not require such inside help. I can't describe the cheat method in any detail, but there was an experience cheat that allowed extremely fast leveling. This required some rather sophisticated cheating, but was being done without inside help. Obviously we have removed that exploit and banned any accounts that used it. Thank you for playing EverQuest. And thank you for you help making the game fun. Have a great holiday season. Alan

Comments

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solution sugestion
# Dec 09 2003 at 2:32 PM Rating: Decent
15 posts
Ok this will probably get me flamed all to hell but what about this for a solution to the spiraling problem.

Spin back the clock....Spin back the clock to before the hack was done and spin everything back all but expierence. I'm talking loot I'm talking everything complete inventory restoration EVERYTHING but xp. They already got the xp hackers which xp can't be sold or transfered now get the complete effect of the phantom loot. All those that bought loot GONE all those that profited from the phantom loot GONE spin back the clock as this is posible. Only that which was originally looted from a mob can stay with the character but if it happened since the hack turn back the clock....how bout that for setteling the score? And yes those that bought would have to pay for their actionas as well. Those that sold plat would have major complaints againt their ebay accounts most likely have to reimburse the buyer their money. Imagine the impact. Imagine the leason learned...deleting an account has 0 impact because the people that took advantage could care less they are selling 1mpp for $1000. Deleting their lvl 4 bought and created account for 20 dollars in the store means nothing they are profiting so much off line. At least find a way to identify every phantom plat created and delete it. However realize the only ones paying for the situation then are those that bought plat those that created and made life money don't recieve punishment. Only way is to turn back the clock. Heack turn back the clock and give everyone 2 months free access....Ok let the flaming begin.
RE: solution sugestion
# Dec 10 2003 at 11:27 AM Rating: Decent
49 posts
Your idea isn't bad, but... It'd be far too hard to implement this fairly. I would definitely want to keep the experience I earned during that time period, and you have that covered. However, I legitimately bought a Jade Reaver, killed Jaeil, and finished all of my ranger epic turn-ins for Swiftwind during the period these bugs existed. If they did some sort of rollback, are they going to protect items given out in quests during that time? What about others who, in spite of bazaar prices rising, found an incredible deal on an item from someone who was quitting the game, and now they lose the item back to an account that is no longer active? I don't think getting their money back is going to be enough to keep them getting upset.

Like I said, it's a nice thought, but not really possible.
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Desirsar Ohkathra - Ranger - Terris-Thule
http://www.magelo.com/eq_view_profile.html?num=615161
RE: solution sugestion
# Dec 10 2003 at 7:54 AM Rating: Good
Scholar
22 posts
I'm not flaming here but to follow your method, just about anyone that purchased anything in the bazaar would have to be stripped as I'm sure many of the people that exploited the game have bazaar mules set up also to sell some of the loot they received to gain even more plat to sell off on eBay. Also the people that are legitamately selling unknowingly to someone that purchased with eBay or duped plat would have to be stripped. The method suggested of punishing everyone for the actions of a few would adversely effect EQ.

And for the other response to your post suggesting that buying plat online is a rare occurrance. It's more common that they realize. On my server in only a week there were 3 different players in their 30's and 40's suddenly able to auction that they were looking various pieces of high end gear and willing to pay rediculously high prices for each piece. One even broadcast to all that he had a million to spend. If I combined all my characters money together (5 in the 50's and 3 in the 40's) I would be lucky if I have 5,000 pp between them all.
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Jenia

RE: solution sugestion
# Dec 09 2003 at 4:49 PM Rating: Decent
***
3,128 posts
By deleting the accounts of the offendors they destroy the platnum, and platnum value of items on those accounts. The problem they fear is the dilution of the overall value of platnum and items because of the bug. The plat gained illegally or value of items gained from the plat is on those accounts and is now gone. So all is balanced again. Theoretically. As for plat selling fro RL dollars, it is rare as can be seen by visitng the plat selling sites, and seeing that they are selling plat but not buying. Demand just is not there.
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