SOE Affected by San Diego Power Outage

UPDATE Sept. 9th: Around 1:10 p.m. EDT the Nagafen server (EQ2) came back online. Go play!


UPDATE Sept. 9th: Around 9:50 a.m. EDT Linda "Brasse" Carlson announced on Twitter, "All services have been restored to SOE San Diego - GAME ON!"


A widespread power outage that struck San Diego this afternoon has brought down Sony Online Entertainment and many of its services. Currently login servers and forums are confirmed as down, though players already logged in seem unaffected. Zoning while in-game may disconnect you. Linda "Brasse" Carlson has been answering some questions on Twitter:

Brasse: SOE and most of San Diego has just lost power. No ETA. ;(
Brasse: “@cuppy: @Brasse Rolling blackouts?” not unless they rolled it out across the entire city and surrounds with no advance notice.
Brasse: “@gdcurry: @Brasse ACK! Was there an earthquake?” No earthquake discernable from this location. We are clueless as to cause
Brasse: “@NickMcLaren: @cuppy @brasse According to 10news, unplanned and no idea of the cause yet” [I blame the Vanu #Planetside]


For those of you locked out during this downtime you are welcome to join us on ZAM's IRC chat. Feldon of EQ2Wire also has set up a ZAM IRC java applet that you can use.


Past updates:

UPDATE Sept. 9th: As of 8:30 a.m. EDT power is restored for much of San Diego. Most EverQuest and EverQuest II servers are reported to be online. The Free Realms web site is back online.


UPDATE Sept. 9th:  Around 12:30 a.m. EDT John Smedley, President, Sony Online Entertainment, sent out these tweets:

@j_smedley: Outage update - we have restored most games. Our AT&T facility in San Diego looks like it lost pwr for a split sec switching to gen.

@j_smedley: We have got most things back up. We are working on EQ and some SWG servers. Sorry for the delay in service. All of San Diego is out


UPDATE Sept. 8th: As of 12:30 a.m. EDT, EverQuest servers are back up and running.

UPDATE Sept. 8th: As of 9:15 p.m. EDT login servers are back online. Some servers are confirmed as up. Power is still out at SOE and it may not be until tomorrow for all services to be restored.

Comments

Post CommentRoot Thread
A blackout in San Diego this afternoon has brought down Sony
# Sep 08 2011 at 6:39 PM Rating: Decent
5 posts
Man some people are snooty.

Yo heres a thought ... multi million dollar companies dont keep theyr back ups 1) in the same building and 2) back ups are sometimes in different provinces ( yes im canadian )

same with servers ... REDUNDENCY SOE REDUNDENCY LEARN IT LIVE IT LOVE IT
and never be faced with this again. But hell what do i know =)

/rant off
A blackout in San Diego this afternoon has brought down Sony
# Sep 08 2011 at 6:51 PM Rating: Decent
4 posts
Trakum wrote:
Man some people are snooty.

Yo heres a thought ... multi million dollar companies dont keep theyr back ups 1) in the same building and 2) back ups are sometimes in different provinces ( yes im canadian )

same with servers ... REDUNDENCY SOE REDUNDENCY LEARN IT LIVE IT LOVE IT
and never be faced with this again. But hell what do i know =)

/rant off

while that may be true most multi million dollar companies also only have company critical data & systems in a redundancy/DR/HA setup. also in an event like this one odds are that they would be using backup generators and their main business systems are up & running...EQ, etc. aren't "critical" to the company in this type of situation. just sayin'
A blackout in San Diego this afternoon has brought down Sony
# Sep 08 2011 at 6:59 PM Rating: Decent
5 posts
Revenue is pretty critical and without people playing and paying theres a big chunk of loss revenue i know soe is not all about gaming but its a big chunk .... just sayin'
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