Here is the Q&A Q-3PO posted in the official forums. Feel free to add your comments: ------------------ I’m not going to touch profession issues right yet. We’re in the process of reviewing all of the top 5 issues and getting some responses back to the correspondents. Here are a couple of other questions answered. I’ll post a bit more later today. How long will my character be saved if I cancel my account? Currently the answer is 5 days. Our intention is to have it be for at least a month or more, but that won’t be changing in the near future. As many of you know, every character in SWG takes up an order of magnitude more database space than other MMOs. That is because we have so many unique variables per character (millions of character customization possibilities, every player made object having several unique attributes, large storage space in banks and houses, etc.). When we have a solution worked out for saving these characters longer, I’ll let you know. Believe me, we want to save these characters. There are a significant number of people who, after leaving an MMO, will return at a later time if their character is intact still. i've noticed over the last 2 weeks that a lot of people have either quit SWG, or have gone on vacation. its a lot more empty around cities, yet somehow the lag is worse. even in the middle of a barren planet, the lag is horrible. anyways... just wondering if i'm the only one noticing that this place is starting to get a bit empty. Airstud32, our simultaneous user numbers continue to break internal records. In fact, we will likely be bringing up additional galaxies soon. While there is expected “churn” (industry term for people who have decided the game isn’t for them and left), we’re seeing decent retention rate so far. What you may be experiencing is other players moving on to more challenging planets. As for the “lag”, hopefully you will see that getting better, not worse, at this point. Where are the game cards? Still planned but no date yet. I'll bug the Powers That Be again about this. Kevin "Q-3PO" O'Hara SWG Community Relations Manager