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My account key is consumed,cant play anymore...boring...Follow

#1 Sep 10 2005 at 2:37 PM Rating: Decent
Man...my account key doesnt work so i cant play,what do i do to create a new username?{I canceld my other one...}
#2 Sep 10 2005 at 2:45 PM Rating: Good
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5,424 posts
If your account key is used, you can try emailing SOE for a new one, and see if they will give you a new one.


If your account key is for your old account, you should be able to reactivate your account by making a payment on it. SOE keeps your account for quite a while, since it actually costs them more to delete every account then to just store it.
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#3 Sep 11 2005 at 9:06 PM Rating: Decent
dirges the Irrelevant wrote:
If your account key is used, you can try emailing SOE for a new one, and see if they will give you a new one.


I've tried this and they won't send you a new one. The only way to get a new account key is to purchase a new copy of the game. But, if you still have the password to your account, you should still be able to use it, you just need to purchase a new game card or subscription time.
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#4 Sep 11 2005 at 9:55 PM Rating: Decent
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Usually canceled accounts last up to 6 months before they are deleted for good.
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#5 Sep 14 2005 at 3:05 PM Rating: Decent
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7,594 posts
It would be a bad business move to delete old accounts. Does it really take that much upkeep? SoE always has the chance that the customer comes back, and will want the old account.

Don't make a new account, go to your old one and put a credit card or game card back in, and it should re open. Other wise do what I did once..

Do alive chat with SOE, say that your account is consumed by you, and you need to re use it. They can perma ban the old accoutn adn you can make a new one. They did it once for me when for some reason my old account didn't work on Fronts and I had to figure out how to get the old account on it.
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#6 Sep 14 2005 at 10:38 PM Rating: Excellent
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In SOEs history they have rarely, if ever deleted accounts that are inactive. They only delete the accounts of cheaters and exploiters.
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Sedao
#7 Sep 17 2005 at 8:53 PM Rating: Decent
25 posts
Yes I know a player who wasn't on for a year and account was still active.
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