Offline on EQ too long

#1 May 16 2005 at 10:36 PM Rating: Decent

2 posts

Does anyone know how to go back online for EQ, when you've forgotten your password (ugh). And try to re-enter EQ.
I've been on the Sony online website, but the only thing that seems to happen is that they want to recreate a new password, (how can I do that when I don't even remember the old one).
Also, I can't create a new account because it remembers my key code from the software I purchased.

Has anyone had this kind of problem, and how can I resolve it without having to call customer service?

Please e-mail me at:

miladyjerrico1972@yahoo.com

Thank you.

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#2 May 16 2005 at 11:10 PM Rating: Decent

Kastigir

Sage

7,861 posts

You'll either have to remember your password, or call Customer Service. There is another way that if you can remember what e-mail address you used to register the account. Since *most* of my username/password combos are the same, I rarely run in to any problems like this.

____________________________

People don't like to be meddled with. We tell them what to do, what to think, don't run, don't walk. We're in their homes and in their heads and we haven't the right. We're meddlesome. ~River Tam

Sedao

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#3 May 17 2005 at 6:29 AM Rating: Decent

Soprino

Scholar

6,158 posts

Wootlez to Kas for his sage!

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#4 May 17 2005 at 8:23 AM Rating: Good

singforu

Scholar

3,273 posts

Hello,

This is you local official nonofficial nonlocal UnSOE account nonadministrator ready to help in so many different ways! I can help you manage your account! I can help you add or delete toons from your account!
I can help you recover deleted toon! I can help you resolve conflicts with other players!
But, what I cannot help you with is to recover your lost password.

I hope I was at least as helpful as salt is to a lawn slug!

Good day
And
Buggeroff now�

Best regards
A-GB-Wannabie!

Edited, Tue May 17 09:27:52 2005 by singforu

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Singforu, Direns's Hold

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#5 May 19 2005 at 1:37 AM Rating: Decent

Mimirue

Scholar

163 posts

whatever you do dont use the online support they sux. i asked for a simple password reset and they told me i needed to give them the credit card i used when i opened the account after i told them i cancelled the card 2 years prior. they are idiots and im pretty sure they are just bots too. phone support is the best way to go they will at least work with you. the problem there is just getting someone to answer the freeking phone.

____________________________

Mimirue, lvl 55 ranger hodstock

"Hey! Everyone, come watch the crazy a@@ ranger die!"

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Offline on EQ too longFollow