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#1 Mar 28 2010 at 3:35 AM Rating: Good
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Ok, short and simple, I just logged in for the first time in about 2 months (as i am currently in iraq) to find that my wow account has been hacked, and bound to an authenticator. What can i do to get my account back, or if that is not possible, to get it off of my credit card?
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#2 Mar 28 2010 at 4:03 AM Rating: Decent
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Taken from WoW's account security pages you need to give their Billing & Account Services a call - 1-800-592-5499. That will take care of the server-side problem but you also need to think about how your account was hacked - there's probably a keylogger or some other nasty on your computer, so you need to get that sorted.

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#3 Mar 28 2010 at 10:01 AM Rating: Good
Leodis wrote:
Taken from WoW's account security pages you need to give their Billing & Account Services a call - 1-800-592-5499. That will take care of the server-side problem but you also need to think about how your account was hacked - there's probably a keylogger or some other nasty on your computer, so you need to get that sorted.



Speaking of security measures, I would definitely recommend buying an Authenticator to avoid having a problem like this in the future; also, if you have access to a computer that you know is 100% secure, I would also suggest changing all your passwords. If not, worry about cleaning your computer first, and then change your passwords.

Other than that, Leodis pretty much mentioned everything I would have mentioned. :P
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#4 Mar 28 2010 at 6:17 PM Rating: Good
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Quote:
and bound to an authenticator

...

There has been found to be and new (old) virus that has been found to get the info and steal accounts.
Nothings ever been fool-proof but it helps.

Contact Blizzard is the most you can get from everyone here.
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#5 Mar 28 2010 at 9:32 PM Rating: Good
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authenticator app for iphone/ipod is free to download.. instead of paying 10 bucks 6.50 for the item

not to sure but I think the app is on droid phones aswell.

Edited, Mar 28th 2010 11:34pm by Pabstdma
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#6 Mar 29 2010 at 9:06 AM Rating: Good
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Pabstdma wrote:
not to sure but I think the app is on droid phones aswell.

Yes there is. I just unbound my keychain authenticator to use my phone instead. You can find it in the Google App Market.
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