Verizon, Comcast Issues (FYI)Follow

If you're disconnecting every few minutes and you subscribe to one of those providers, Blizzard is aware or the problem and attempting to solve it.

Go here: http://forums.worldofwarcraft.com/thread.html?topicId=13769837832&sid=1&pageNo=1 to find out how to help.

Yeah, after 4 disconnects within an hour around noon I gave up for the day.

Gave me time to download the latest patches from Lord of the Rings Online. I hadn't logged in there since a few days before WotLK-and the patch has been downloading for about 4 hours now(and is at 61%). Fun.

I get more and more sick of comcast high speed every day. Worked fine last night although they say there is a problem with the blizzard server.

This is about third-hand but this is how I understand it:

AT&T is trying to flex their muscles on bandwidth, and so WoW traffic is being shunted onto less of the internet backbone than it needs.

I don't know if this affects other things, or what exactly their goal is, but AFAIK the most major time someone did this half the internet went down for a few days. Essentially all the companies have agreements along the lines of "we can use all your cable for our traffic, and return you can use all our cable for your traffic" and someone stepped out of the deal to negotiate a better one. I don't know if that's what's going on here, but it could be Blizzard, Comcast and Verizon going up against AT&T to fix the problem.

Oh and if you do go and run the trace and report your results, please delete or XXXX out your IP when you paste in the info... Don't make it easier for the scam artists.

I noticed it more on Shadowsong than other realms for my area yesterday, although I got dumped right as i was finishing an Underbog run. Most annoying to be at the Black Stalker and boot :)

^^ This.


Don't get me wrong, Comcast is a terrible business. They have taken over so many small markets and done absolutely no work at integrating it, they lease out their tier one technical support to the lowest bidder. The IVR (when you call 1-800-COMCAST) is not updated and once again there seems to be no communication between markets so it ends with a lot of misdirects and wrong departments. Incredibly poorly run company. comcasthell.com and all.

What I have been seeing is that it is in Fact ATT. One of the players in my former guild is in NYC and all of a sudden started having problems. He did the tracert's for Blizz and started working with Time Warner and it became obvious that it was the signal just being lost once it started bouncing around ATT hubs. Took him a long time to get that resolved since one person calling about an issue that isnt on the Time Warner network doesnt really get all that much help and when you call ATT and say I have a problem with your service and are not a customer they tend to shut you down and refer you back to your ISP. Then there was Wotlk release day where every single Shaw Subscriber in Western Canada couldn't connect to WoW because once again ATT hub in Colorado (if I recall correctly) was once again doing the same little trick losing info causing massive pings and lots of disconnects. Seems like a lot of people have to go through ATT at some point to access their server and its not their ISP and its not the server/blizz that is the issue but that hops inbetween where the info is being lost.