Transparency options would be nice for the chat window itself, however you can color each of the 10 default channels to help separate the information coming across your screen. It's important to note that there a lot more people playing Aion than FFXI, and you can mute any channels you don't wish to hear from at any time.
Popular games have gold sellers - it's a fact of life. In the initial week, gold spam was quite out of hand; however a number of chat filters have been put in through various patches since launch. As with any filter, if you play at it long enough you'll find ways around it. I've been playing since closed beta and have received a grand total of 5 gold spam mails in my inbox, 3 of those characters were already banned by the time I chose to block them.
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The Claiming System
I'm not so much a fan of this system myself. From my perspective, it appears whoever tags the mob first will get claim, however anyone else also attacking the mob will share in the xp. More than a few times my group has had to switch channels while doing simple low level areas such as the Black Claw quest lines as we had people following us attacking elite mobs for free xp.
Really don't know what to tell you here - community is a point of view thing. I was never impressed by the glories of the FFXI community which people praise here constantly. Yes, there are idiots in all facets of your life; many in-game, many irl. Use your block list to filter out the idiots, never accept a blind invite (been doing that one since FFXI's NA release, not new to MMO's for random idiots to invite anyone or anything they see near them).
Should also be pointed out that WoW didn't invent these "buzzwords", the UI, or anything really about their game. If FFXI was the only MMO you've ever played, I can see how you'd think that.
Mostly same as above. You'll get blind invites from idiots and randomly kicked for any number of reasons in any MMO you play. I'd have to say you're lying, overlooking, or have repressed memories about this if you claim its never happened to you in FFXI as well.
Popular games have bots - FFXI has/had bots since its dawn of time. They're annoying; sometimes developers are proactive in getting rid of them, sometimes developers enjoy the monthly subs they generate. Not defending any company in this matter - would be nice if an MMO existed that was bot free.
Fairly common practice in any MMO to make the "better" gear bound to your character. You can't do anything with R/E armor but NPC it either. Armor designs have always been an issue for me with every MMO I've played. Used to be excited about my RDM in FFXI until I saw its armor sets too ... There is a small saving grace which some games (Aion and LoTRo come to mind) in allowing players to dye their gear so at least whatever mixed up set they do end up wearing somewhat matches.
aionarmory.com
aionsource.com
powerwiki.na.aiononline.com/aion/
Just to name a few, also countless fan-sites to find quest information, crafting guides, leveling guides, class specific guides, mapping information, mob locations, etc ... google is your friend.
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Cut Scenes, NPC Text, Voice Overs
Ok, I'll go with you on the English voice overs - they're awful, especially the combat sounds. However, the fun part with Aion is that it's been released in Korea, China, Japan, NA, and many EU countries - here is where localization becomes your friend. Hate the NA voice overs? Want everyone to speak Japanese, German, Chinese, French, Korean, etc? Just put the sound backs in your EN1U fodler and voila - problem solved.
Don't really know what maintenance you're speaking of. Again, been playing since NA closed beta and I've yet to see a maintenance during prime time that was anymore than a simple server reboot. Aion was originally developed to have appeal across the board, however given that the developer will also cater to the market they understand the best - their own country, they have to go through a learning process. When the game launched last November in Korea, you didn't get a dungeon crawl until level 40-ish - that wouldn't go over so well with a NA audience. That would be why the 1.5 version (NA launch) added 12 new instances, 2 new zones, blah blah more stuff to appeal to our senses. The survey's you occasionally get (I think they've done two since retail launch, more happened during closed and open beta) are to poll the community to get a better idea of peoples impressions and what they want focused on.
To me, that seems to be light years ahead of SE sending out press releases explaining how much everyone loves their "cash grab for a single quest line" series. Again, not really trying to shine a light on NCsoft, its not a secret they've had a number of horrible failures - then again I can think of very few game/MMO companies that haven't had a number of horrible failures.
I hear about this "grind" from many people crying in general chat and on random forums. Sure, if you don't want to talk to NPC's and do quests, you can grind your entire way to level cap. That sounds incredibly boring to me, but whatever does it for you. FFXI is no more or less a "grind" if you subscribe to this line of thought, except FFXI doesn't really offer you a questing system that offers xp in return. It's more of sit in random city x for a few hours trying to get a group together, then spend another few hours trying to find an xp camp that isn't overly full, then after 20min of fighting everyone is bored/tired/has to go anyways.
Quests, like google, are your friends.
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Kinah, and NPC prices
Kinah is more akin to gil than gold/plat/coin in other MMO's. Sure you'll see people who've finally made an HQ crafting item trying to sell it for hundreds of thousands of kinah in the games first month - doubt very many of those sell. I generally prefer to have a number of alts that all do crafting for my gear/items - the only items I've purchased from NPC's were social clothing to run around town in on a crafting alt.
Yes, you can buy soul healing to buy back your lost xp from death. If you don't want to buy back your lost xp, don't. Nothing in game forces you do to so.
I'm actually liking most of the music so far. The one exception would be Asmodian battle music - after your first few levels that gets to be a bit much, Elyos has it much better in this department. Until you get into the common or PvP zones, you really do get the sense of two completely different games in terms of the music and color schemes. There are, unfortunately, a few similarities in zone layout for the two sides - would be nice to add additional starting areas or alternative advancement paths in upcoming patches.
MMO "reviews" are nothing if not biased in one direction or another - my favorite line from a friend when asked about Aion was - "it's like FFXI and WoW had a baby". If you're a quest-***** as myself, you'll never grind. If reading is too hard for you, which it may have been for the OP, then yes - run around aimlessly killing whatever you see in front of you for 50 levels.
It's not the promised land, it follows the same basic MMO framework that has existed for the last decade or so - go kill X of Y and bring it back to me. It's a visually stunning world, you'll spend hours playing with the character creator making your char look just as you want them to. You can replace voice packs if you can't stand the sounds your char makes. You will get ganked in PvP - just as you get ganked in any game that offers PvP. Why fight someone solo with a chance of losing when you can fight someone 5-1 with no chance of losing? See mob mentality since the dawn of time for more.
All in all, it's a fun game. FFXI was fun too, but after however many years its been ... gets kinda old. If you're looking for a new shiny, try it out - if its not your thing, meh.