Has Square Enix Banned Logic?Follow

Ok she just tried to get back into her account, and apparently it let her. She never said lm-17 just said her account was temporarily suspended. Same message you get when you mess up your password more than 3 times. She still cant play though. Its pissing me off too. SE has never made such a colosal **** move until now. I seriously am considering quitting over this.

ok, I understand the frustration with SE for making stupid mistakes/decisions...and there have been many of those recently; but to imply or suggest that it has been done deliberately for the purpose of dissuading players from pursuing FFXI endeavors is a bit on the level of conspiracy theory practices. I love the Alla editorials as of late, but this one is quite questionable.

I like how they can ban you in a second for legitimate gardening or having the "wrong" credit card yet people still bot hardcore without a worry day after day at king camps. They even level alts to do it that are obvious bot mules, there is your "suspicious behaviour" nothing EVER happens to those.

This company amazes me.

Edited, Aug 2nd 2009 5:34am by preludes

ftfy


Edited, Aug 2nd 2009 6:33am by Lobivopis

That's cool, I don't have a problem with that. I think you should give SE another chance though. It's one thing to be disillusioned, it's quite another to leave for good over this. I'm not thrilled over most of these ***** ups either. Maybe you'll decide to come back once SE figures out their mistakes.

As for the other poster who thinks I'm a fanboy, I'm not any longer. As a matter of fact, I've never been a SE fanboy, only a Squaresoft fanboy. My feelings on FFXI just happen to revolve around a lot of friends and fellow players. I don't want to lose them if that makes any sense so yes I'm hoping SE will clean up their house. Judging by their past actions so far, one can assume they will take a long time to make such favorable changes.

Well problem is so many fans did just that, put up with thier screwups but more then that, alot of fans kept defending them and making excuses. When SE comes on the forums and see alot of fans constantly defend them, they feel they can keey pushing the line back.

Corporations are going to continue to move that line if they know they can keep getting away with it. Finally you see most of alla against SE, before you couldnt say something bad about SE without getting blasted by the majority of the forum. It is nice to see the forum to finally get their head out of the sand, I even saw mistress say something bad about SE.

I'm really frustrated at this point. After all these years, the learning curve is over for SE regarding mmo customer service and relations. These areas of service should be way past the novice stage.
One can't help but think that the same, totally unqualified team is running this department of SE since the outset. Anywhere I've ever worked, this kind of constant lack of insight would result in a reassignment or dismissal. It just boggles the mind that it is still going on - and at this level of incompetence to boot.

I think Rattybatty opined it best when he authored that one sentence in my sig.

"SE and middle ground have yet to be introduced."

I'll go one step further and say they have yet to be introduced to their playerbase, regardless of how many Fanfests, 1up interviews, and/or any fansight threads they may have participated in.

I'll play XI until as long as it's online, but I'll not be touching XIV. They have not shown they are capable of forward progress in customer service, and they started extremely sub-par in that area to begin with.

Thanks to the admins here for putting the issue forward! I hope whatever I play after I log out from Vanadiel for the last time, is featured here. SE should take a page or two from you guys when it comes to member/client/customer communications/concern.

If we make a big enough dent in their revenues for them to actually notice it, they're more likely to make an announcement that when FF14 goes live, FF11 will be ending due to "lack of demand".

The better option is the one we're going with - make a big enough PR mess for them that they change their tactics just so that they can continue to get new players.

It may be that with the RMT threat largely gone the STF may have had to justify their employment. It they've all but eliminated RMT from FFXI that could mean some people may get laid off. So they start finding more "RMT" in order to keep their jobs.



Edited, Aug 2nd 2009 11:07pm by Lobivopis

I have a bad feeling that they are just going to try to ignore this whole issue. They are in too deep now with almost 3 months worth of bans involving tens of thousands of accounts. To fix the problem would requires them to either:

A. Investigate tens of thousands of accounts.

B. A blanket unbanning of everyone.


This has become such an unholy mess that they may be thinking "***** it if this kills FFXI. They'll have forgotten all about this by next year anyway. We'll just start over with FFXIV"

Edited, Aug 3rd 2009 2:17am by Lobivopis

Has anyone on a console been perma-banned?

Zerila, they're taking the amount of accounts banned by the STF which has been going on for the past..what 3 or so years now? and saying it's legit players also when if it was thousands or even 'tens of thousands' of legit players, you would be seeing A LOT more pissed off players.

Oh and look at Salvage Bans? That's why it's very unlikely even hundreds were 'innocently banned', if a large amount were banned, you would see outrage like the Salvage ban shown.

The STF bans thousands upon thousands of accounts monthly and have so for the past few years, it was never a problem before, but now that a handful of innocent players have been banned, 'SE is the demon and needs to be hit financially and make sure no new/returning players ever play FFXI or FFXIV!'

Honestly, it's blown out of proportion and people know it, but whatever, there's no proof hundreds, let alone thousands or tens of thousands of innocent players have been banned, when the ones who were banned aren't even totalling in the hundreds based on forums posts (since people post with the same name on multiple forums, you're guaranteed to see repeat posters more so than "new" posters that were banned.)