Has Square Enix Banned Logic?Follow

Your account is now so secure that even you can't access it.

Good editorial I hope SE takes notice of this. I do wish you touched base a little more on the June wave of bannings, the "irregular activities" ones because those are the ones we have the least amount of info about, and that is the largest number of bans that are unsettled. A lot of the gardeners got their accounts back. I've heard very few of the "irregular activities" people get their account back, and they outnumber the gardeners. Still, good editorial. Thank you for posting it ^^ Here's to hoping SE doesn't just stop by and recite the ToS to us again as an excuse to keep silent about what they're doing by systematically destroying the player base.

It was a good read and raises some valid points. My inner-customer is telling me how poor the service can be alot of the time, and the inner-RPGer in me is saying "But its SE! They walk where Angels fear to tread!" My biggest concern now though, is not that its happening in FFXI (which I am largely finished with now) but that the same sloppiness transfers over to XIV. Also, I wonder what all this bad press will do to potential customers. Surely it wont attract them.

Although the content was great, whoever is writing these strips and keeps dropping one sentence punchy paragraphs to make points-- please stop! Its a very effective grammatical technique for highlighting specific points; but I mean really its beginning to look like a GM Dave blog!

Still though, good read :)

Err.. Thayos and Elmer you need to correct the editorial a bit. There are some mistakes/missing details:

#1/ SE did not acquire Ubisoft - famous for Tom Clancy's series and Assassin Creed - unless this is very new. SE acquired Edios Interactive - famous for Tomb Raider series and Hitman - and changed it to Square Enix Europe, I think.

#2/ Currently, other than having SE US branch, SE is teaming up with Gas Powered Games - famous for Supreme Commander series and Demigod - to produce Supreme Commander 2 and a rumored World War 2 strategy game, in their US market expansion.

Otherwise it's a good editorial.

Should change the links at the the top of the page ("A Moogle Kupo d'Etat now available for pre-sale!" seems rather dated) to go to your OP link.

I'm sorry but Blizzards Customer Service is ******* AMAZING. 90% of the GM's are awesome as hell, and you'll almost always get results. And they, gasp; answer questions.

Of course, Blizzard doesn't randomly ban players and not tell them why, especially not on a mass scale. More reasons WoW just wont ******* die. But you know what, at this point I can't really WoW-***** anymore.

Its not that the Cust. Rep. is bad, anyone would get a short fuse being at the firing end of irate customers of a corporation that gives the cust. rep. NO authority to do anything except be evasive and non-committal.

edit:misread

Edited, Aug 1st 2009 9:27am by preludes

Reminds me of when those hackings happened and I came to Alla and got the "you did something wrong" mentality from many posters here. It was a rough period of learning but I cant say I took nothing away from the experience and understand fully how many of the people randomly banned must feel. Too many people are getting banned and posting about it for it to just be random RMTers crying that SE cut their fix.

SE can make mistakes and this looks like a big one given that XIV is around the corner and their intention was to get people to give that a try once it launched. What kind of impression does the XI base get about XIV when people are being randomly banned here and have no other recourse but to throw themselves to the CS firing line? Huge blunder for SE that only gets even more glaring as the silence continues.

SE refused to take action back with the hackings and it ended up taking me 7 months to reobtain my account (slogging through CS hell) but Id have thought they'd learn from previous experience how to best communicate with players after events like this. A simple:

"Recently it has come to our attention that a number of players feel that they were wrongfully terminated from the PlayOnline services including FFXI and so investigations on our end will begin as soon as possible to resolve this issue. Thank you for your patience during this investigation phase."

would suffice. It's understandable that they want to combat RMT with guns blazing (after years of ignoring it) but how much collateral damage does it take before they realize in the process of gassing the RMT that they've gassed their own playerbase? Or have they adopted a scorched earth policy over at STFU headquarters.

Excellent editorial!

... It's a shame that it most likely won't phase the juggernaut that is SE's blundering developers, but it's especially scathing coming from one of their premiere sites!

I hope it does wake them up enough to come off their grand mountain and deliver onto us some more of their wisdom...

And people better not completely **** themselves this time when they do. The ninja nerf of elemental resistances was one thing (since it was stunning that they even admitted it), but they owe us this explanation.

Was a fun read, thanks for putting it up. I can't imagine anything interesting coming back from the SE community rep account that posted last time you called them out, but at least we know SE does listen and respond (somewhat) to bad press. AV and PW fights, ele resist adjustment, etc. and now this latest concern.

Clicky

Above is a link to the article, as submitted, on N4G, which is a popular gaming news site.

If anyone has an account there, to approve the story, or take a look to increase its popularity, feel free to do so.

If this reaches the front page [Approved, 50%+] it'll likely be seen by a much wider audience, thus enabling us to give SE a bit more of a hint of what these actions could do for FFXI, and FFXIV.

This same site was part of the reason AV and PW got so much attention.

As for my comments on the article? Brilliant. I'm actually glad that an Admin sanctioned it, and allowed a post on the main site, so that SE know now that it isn't just the player base that are peeved, but their own affiliations.