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Baffled by Security TokensFollow

#27 May 05 2009 at 2:19 PM Rating: Good
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DarthVaderX wrote:
Most likely true Cat, but would a program like that even be called a Key-logger anymore?


...

Of course it's still a keylogger, instead of recording only key strokes..it does a lot more hence it's become its own category (Keyloggers) because you won't go around saying you got a screen capture virus...or a memory reading virus...now would you? <.<
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#28 May 05 2009 at 2:20 PM Rating: Excellent
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Teratogen, although many people have mentioned it, there's one simple concept that you repeatedly fail to grasp - your own computer security is YOUR own responsibility.

If the hackers hacked the servers, then you can say SE security is crap. But when it's the player's computers that got hacked, then it's the players' own fault their security is crap.

By spending money to develop the token, SE is going out of its way to help players with their own security.

If you reckon you can handle you own security, then don't buy it. It's that simple.
#29 May 05 2009 at 2:21 PM Rating: Good
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You can sell your WoW account for real money, and then recover it. Turn around the next day and sell it again, get a different customer rep, and then recover it. Rinse and repeat. My friend did this in college and made extra spending money. I believe he sold his WoW account like 6 times in the span of 3 months.


That could be considered wire fraud. I wouldn't recommend that method of making extra spending cash.
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#30DarthVaderX, Posted: May 05 2009 at 2:25 PM, Rating: Sub-Default, (Expand Post) Ok a cell phone is a mobile computing device, and a keylogger is a trojan... w/e, I'm not gonna go all semantic here ok.
#31 May 05 2009 at 2:40 PM Rating: Default
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Neubian wrote:
Teratogen wrote:
why is everyone paying an additional fee for protection of an account that should be secured by SE in the first place?


Are you saying that SE should be responsible to secure your PC so third parties do not steal information from your PC and steal your account?


If you live in the EU, yes. Which is why EU players can just call up SE when they get hacked and SE will return their account immediatly. If they don't they get fined.

Edited, May 5th 2009 7:41pm by Lobivopis
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I thought of it first:

http://ffxi.allakhazam.com/forum.html?forum=10&mid=130073657654872218#20
#32 May 05 2009 at 2:58 PM Rating: Good
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I have not, and will not buy this token. I won't be bribed with more storage.


I'm sorry, but 10 dollars for 70-80 more storage spaces is a huge bargain. Just look at the costs of the gobbie bag quests and the time it took to farm materials or earn gil to pay for them. I earn 10 dollars in 4 min at work.

It takes me weeks of spare time to earn the million gil or so for a complete gobbie bag.

Swear at the token all you want, this was a great move on SE's part.
I wish the'd sell more non-gear related in-game items direct to consumer.
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#33 May 05 2009 at 4:07 PM Rating: Default
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Just wanna say I like the Security token, it's comforting to put it in every time I log in, I don't even mind typing in my Squareenix password. My only reservation is and you can find this too flip your security token over, on the back, now isn't it funny as much trouble as everyone has had with China, why is the security token Made in China?

Aside from that, i've read and seen some pretty stupid things occurring lately, IE people ordering the tag just for the item and throwing it out. It is my sincerest hope you get hit in the face with that decision in the most ironic way imaginable and please post about it here so I can get a good laugh in. I'll even throw in a free Darwin award to everyone who does end up hacked.

Btw a new tactic by rmt is to delete your main characters rather than just server transfer, and in some cases return the empty worthless account to the original owner later complete with passwords being reset. Good luck proving you just didn't sell/send your crap off then drop your stuff to make a buck off SE because that's what it looks like after they are done. Remember your decisions to throw the security token out when this happens.
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#34 May 05 2009 at 4:26 PM Rating: Excellent
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You people are amazing. You're not paying for security, SE already provides that with the passwords required to log in to Playonline and ultimately Final Fantasy XI. You're paying for additional security. I don't see how you people can think, for even a second, that an additional product should be free.
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#35 May 05 2009 at 4:31 PM Rating: Excellent
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There isn't a single service in existence that uses a similar means of security that doesn't charge for the device. Stuff costs money, learn to live with it or take the risk of loosing your account.

Also, I won't forgive you if this has already been posted, it's been posted to death. There have been multiple threads across multiple weeks covering this exact topic. The slightest bit of effort on your part and you'd have all the answers you could ever want on the subject.

Edited, May 6th 2009 8:36am by Turin
#36 May 05 2009 at 5:14 PM Rating: Good
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Soulrunner wrote:
Just wanna say I like the Security token, it's comforting to put it in every time I log in, I don't even mind typing in my Squareenix password. My only reservation is and you can find this too flip your security token over, on the back, now isn't it funny as much trouble as everyone has had with China, why is the security token Made in China?


Exporting that kind of encryption to china is illegal. The actual programming of the tokens is probably done elsewhere.



Edited, May 5th 2009 10:17pm by Lobivopis
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Adjust the resolution of menus.
The main screen resolution for "FINAL FANTASY XI" is dependent on the "Overlay Graphics Resolution" setting.
If the Overlay Graphics Resolution is set higher than the Menu Resolution, menus will be automatically resized.


I thought of it first:

http://ffxi.allakhazam.com/forum.html?forum=10&mid=130073657654872218#20
#37 May 05 2009 at 5:38 PM Rating: Excellent
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lolgaxe wrote:
You people are amazing. You're not paying for security, SE already provides that with the passwords required to log in to Playonline and ultimately Final Fantasy XI. You're paying for additional security. I don't see how you people can think, for even a second, that an additional product should be free.


"IT SHOULD BE COVERED BT MY $12.95+ THAT I PAY THESE PEOPLE BECAUSE GOD FORBID I'LL EVER HAVE TO PAY FOR SOMETHING THAT'S OPTIONAL!"

Is pretty much what most who say they shouldn't have to pay for this think.
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#38 May 05 2009 at 7:02 PM Rating: Decent
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EDIT: Didnt realize the tokens worked forever, thought they were one-time uses like WoW's. I actually like SE's token, giving you a new PL everytime seems smart, except when you lose that token >.<.

wait what exactly did you expect and what are you talking about? SE's token works just like WoW's does.

Quote:
I'm sorry, but 10 dollars for 70-80 more storage spaces is a huge bargain. Just look at the costs of the gobbie bag quests and the time it took to farm materials or earn gil to pay for them. I earn 10 dollars in 4 min at work.

It takes me weeks of spare time to earn the million gil or so for a complete gobbie bag.

Swear at the token all you want, this was a great move on SE's part.
I wish the'd sell more non-gear related in-game items direct to consumer.
you make $150/hr?

Edited, May 6th 2009 3:06am by XxmutinyxX
#39 May 05 2009 at 7:10 PM Rating: Decent
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WoW does it too and they have great customer support. People just like to have an extra level of security or they just want a satchel.


Yes, but WoW has maybe 1/10 of the problems FFXI has had w/ account hackings. I'm not saying they are non-existent there, just less common. However, given SE's poor customer service reputation and dissatisfied fan-base, you'd think it more practical for them to institute a higher level security out of obligation. They realistically should have just put the extra storage space with the APC expansion, like they've done w/ other expansions. I've only had my account hacked once, and I was fortunate enough to reclaim it immediately and change the password. However, I can only imagine what a slap in this face this must be to players who have had their entire FFXI career stolen from them and never returned only to turn around and see SE advertising a new paid option to alleviate the situation that they deserved protection from in the first place.

Edited, May 5th 2009 4:15pm by Teratogen


WoW hackings are a damn sight more often than 10% of FFXI hackings. In fact, it's a lot easier to be hacked in WoW without the key fob, as there's such a big target for RMT that they're putting a hell of a lot more effort.

SE aren't obligated to make players computers secure. That is, and -should- be entirely down to the player. There are so many things you can do yourself to reduce the risk of being hacked, but so many seem to believe it's SE's job to ensure their PC's aren't riddled with keyloggers.

Newsflash! It isn't.

Simply put, the key fob is an optional layer of security, that comes with a nice perk. I'm grateful for the keyfob, I have one for WoW too, and that one cost more than the SE one.

It's no where near an obligation of them to provide it, so personally, I think your rant is completely unjustified.
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#40 May 06 2009 at 4:02 AM Rating: Good
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EDIT: Didnt realize the tokens worked forever, thought they were one-time uses like WoW's. I actually like SE's token, giving you a new PL everytime seems smart, except when you lose that token >.<.

wait what exactly did you expect and what are you talking about? SE's token works just like WoW's does.






http://www.blizzard.com/us/press/080626-auth.html


That was the only thing I ever read about Blizz's, for some crazy reason I assumed you could only use it once, kind of like a verification device when you were hacked, but that what happens when I assume!


EDIT: Yes and WoW account hacks happen all the damn time, had my account hacked when I used to play it last year. Blizz owes me a token! >.>

Edited, May 6th 2009 8:04am by Kathus
#41xbobbobx, Posted: May 06 2009 at 5:49 AM, Rating: Sub-Default, (Expand Post) the truth about the token.
#42 May 06 2009 at 6:35 AM Rating: Excellent
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xbobbobx wrote:
the truth about the token. Se did not do this to help you, they did it as a cost cutting measure for themselves.


You make it sound like it is a negative thing. I think people on this forum can understand that SE is a business. A business is "in business" to make money. Creating the infrastructure to enable users to be more secure, which in turn lessens the cost to the company to deal with compromised accounts is a good business decision.

Do you really think that if SE was "losing a lot of money" that this game would still exist? They are not a charitable organization.
#43 May 06 2009 at 6:41 AM Rating: Excellent
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I've said it before, but I'll say it again: I seriously doubt SE is making any real profit off of the tokens.

Even as cheap as the tokens are to produce, you have to figure that they are paying a vendor to produce them (who will mark it up), they have to pay to develop and support the database, pay for shipping and handling, and they most likely have to pay a licensing fee based on the number of users every month.

Once you total up all the costs of launching this, and compare the measly $10 everyone had to pay, I wouldn't be at all surprised if this was actually costing SE money. Most likely, they are barely breaking even. The only upside, for SE, is that they will be able to pull people off of account hackings and reassign them elsewhere (which is good for us too, since it will hopefully mean faster response from customer service).

My PC is pretty secure. I run both a hardware and software firewall, I avoid any suspicious sites, I have up-to-date Virus scanning, I run malware and adware sweeps at least once a week. I am very unlikely to ever get hacked. I still planned on buying the token, even before I heard what the bonus was or knew how cheap it would be, because it takes that 1-in-1000 chance of my getting hacked and turns it into a 1-in-100,000,000 chance.

The Mog Satchel is handy. Extremely so. But you don't need it. You lived without it for years, and you could live without it for years more. If you don't want the token, don't buy one. But please stop seeing conspiracies where none exist. The Satchel wasn't designed for SE to profit off the tokens, but to encourage people to sign up for the added security, which makes SE's job easier and reduces a lot of stress from the playerbase. Honestly, the peace of mind I feel now is well worth the $10 and the extra ten seconds it takes to log in every day.

And yes, security on your PC is your responsibility, not SE's. If you use a weak password, or re-use your password on different sites, or if you share your account info with someone else, then you are to blame, not SE. If a program gets installed that pulls the password off your PC, then that is still not SE's fault. You are honestly better off blaming Microsoft instead of SE if your account gets hacked.

And if you got hacked to that extent, I promise you, you have bigger concerns than your FFXI account's integrity. Like, your online banking.
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#44 May 06 2009 at 7:55 AM Rating: Default
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the profit isnt made on the token its made on cuts in staff that are part of the rmt task force.

reason I posted my previous response what for the question the reason for the tokens. I bet alot of people on this site truly believe they did it for us out of loyalty.
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#45 May 06 2009 at 8:14 AM Rating: Decent
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you make $150/hr?


Somewhere around that (probably closer to $200/hr). Of course that's gross income, not net after overhead and taxes. Take home pay is closer to $90-100/hr.

Some of us do have very good jobs. And it's why I always laugh when some hardcore player calls me lazy for not having the best gear. They have no clue about my RL.
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#46 May 06 2009 at 8:22 AM Rating: Good
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Can I have your job? j/k

What's the cost of living like in your area? I'm making like 1/10th of that, but my living expenses are in the neighborhood of $5000/year so that works out well.

Back on topic: Being able to reduce the CSR staff that has to deal with hacked accounts will ultimately save SE a lot of $$ in the long run, and help them retain loyal players, which is what an MMO needs to survive. As it was said, they probably broke even at best with the tokens themselves, but if they can stop paying CSRs overtime, or re-assign them to stuff that was being neglected, they will save money over time.
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#47 May 06 2009 at 8:38 AM Rating: Decent
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xbobbobx wrote:
the profit isnt made on the token its made on cuts in staff that are part of the rmt task force.

reason I posted my previous response what for the question the reason for the tokens. I bet alot of people on this site truly believe they did it for us out of loyalty.


I bet a lot of people already know the reason they did it was because people were complaining and even suggesting they actually up the security even more (the token) and because not only do they NOT make any profit on these (not enough to be deemed a real profit) they save a lot more money than having to deal with people getting themselves hacked.

Edited, May 6th 2009 9:39am by Theonehio
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#48 May 06 2009 at 10:36 AM Rating: Decent
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Can I have your job? j/k

What's the cost of living like in your area? I'm making like 1/10th of that, but my living expenses are in the neighborhood of $5000/year so that works out well.


You can have my job.... just go to college and medical school for 8 years, 5 years of residency and 2 years of fellowship and it's all yours ;)

And like all things, my living expenses reflect my income. Probably about 6k per month for 2 mortgages, food, car expenses, entertainment. So you make 1/10 my income but spend 1/10th on living expenses. Of course I lived like that all through med school and residency.

But this is why people fussing about $10 for mog storage and added security is laughable to me. It's a drop in the bucket and basically means I don't have to waste a ton of time and gil upgrading to the 80 item gobbie bag.
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#49 May 06 2009 at 11:28 AM Rating: Good
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Mistress Theonehio wrote:

I bet a lot of people already know the reason they did it was because people were complaining and even suggesting they actually up the security even more (the token) and because not only do they NOT make any profit on these (not enough to be deemed a real profit) they save a lot more money than having to deal with people getting themselves hacked.


Yup, and like Neubian said above... it was a good business decision. I mean, really... would and of YOU want to step in and deal with a continuing flood of users pissed off that their accounts got hacked? It's not fun for us, it's not fun for SE. We're sick of dealing with it, and you can bet they are too.

Btw, here is the link to the first time I suggested using a one-time password. That was three weeks before Blizzard even announced that they would be coming out with tokens for WoW. Now, I'm not going to think for a minute that my post was the reason Bliz or SE decided to use tokens. Clearly, Bliz's solution had already been in the works. Rather, I believe that the security folks at Blizzard came to the very same conclusion that I did in my post: one time passwords are the only way to protect against the types of attacks that have been occurring. SE eventually saw the light and followed suit.

Edited, May 6th 2009 3:53pm by VxSote
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#50 May 06 2009 at 11:20 PM Rating: Default
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#51 May 07 2009 at 3:08 AM Rating: Default
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Zerila wrote:
I've said it before, but I'll say it again: I seriously doubt SE is making any real profit off of the tokens.


Blizzard uses the same tokens, sells them for much less, and still makes a significant profit off them. You're deluding yourself if you think they aren't making money off these sales.
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