TIME FOR A REFUND!

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#52 Oct 21 2005 at 4:58 PM Rating: Good

TravestyOfAsura

Scholar

559 posts

AvarantMidgard wrote:

CP reward

That's actually the best idea I've heard. It's something that most people would like to have, and that wouldn't ***** things up in game at all. Especially with the new CP based exp rings, this would be great.

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#53 Oct 21 2005 at 4:59 PM Rating: Default

Demenice

119 posts

acepod wrote:

Ill give you another analogy. I live in Florida, and we have had a ton of hurricanes come through here in the last few years. I have gone about a month without power, and about half of that wihtout phone service. I didnt receive ANY discounts/compensation/refunds/appologies or anything of the like, even though my phone service/electricity wasnt working. Why didnt I get anything? Because in the contract it specifically states, that they are not responsible for outages due to incliment weather, or acts of god. When I agreed to sign up with them, I signed this contract, and therefore agree to it, no matter how much it sucks. Did I complain every 2 seconds? No. Did i call them and b*tch about it? No. Why you ask, because it would have done nothing.

ace you prove to be a pompous *** and your analogy is horrid. Did your electric company charge you for the electricity you weren't using? lol did they phone company send you a bill for the phone service they weren't providing? NO ... and why didn't they? because they weren't providing the service to you. Stop trying to belittle everyone on here, if they want to post and whine rate them down and be done with it. Stop trying to prove you're better than someone else on a freaking game forum.

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#54 Oct 21 2005 at 5:00 PM Rating: Decent

acepod

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3,139 posts

Quote:

he corrected me so he can what?..show how much more of a loser he was than i originally thought....like over 500 posts worth.

Correction, I was mearly showing that your an idiotic, iliterate, moron.

Quote:

ive never called it an epeen b4...wtf. is that what ur mom calls it when she washes it for you?

i dont think anyone was impressed by this thread lol...including myself :)

And you somehow think this was a good comeback, and others are impressed?

LMAO

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Papawarlock said:

Quote:

*****OMFGWTFBBQ?!*****
-------------------------------------------------
That's n00bspeak. Pg 203 of the N00bonics-English translation book. Translation- Dude! The black mage just made us Dhalmel Steaks with his Firaga III spell. Nice!

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#55 Oct 21 2005 at 5:01 PM Rating: Default

AvarantMidgard

47 posts

basically. it just means you can't get a connection because they have it down..

what's confusing me is.. why is Alla still showing FFXI servers as being up?

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#56 Oct 21 2005 at 5:05 PM Rating: Good

acepod

Scholar

3,139 posts

Quote:

ace you prove to be a pompous *** and your analogy is horrid. Did your electric company charge you for the electricity you weren't using? lol did they phone company send you a bill for the phone service they weren't providing? NO ... and why didn't they? because they weren't providing the service to you. Stop trying to belittle everyone on here, if they want to post and whine rate them down and be done with it. Stop trying to prove you're better than someone else on a freaking game forum.

Ohh the ******* irony.

I belittled the OP, because he is grade A idiot. The reply you quoted

Quote:

Ill give you another analogy. I live in Florida, and we have had a ton of hurricanes come through here in the last few years. I have gone about a month without power, and about half of that wihtout phone service. I didnt receive ANY discounts/compensation/refunds/appologies or anything of the like, even though my phone service/electricity wasnt working. Why didnt I get anything? Because in the contract it specifically states, that they are not responsible for outages due to incliment weather, or acts of god. When I agreed to sign up with them, I signed this contract, and therefore agree to it, no matter how much it sucks. Did I complain every 2 seconds? No. Did i call them and b*tch about it? No. Why you ask, because it would have done nothing.

Was not pompuss, nor did it belittle anyone. It was an analogy. And you seem to have missed the entire point of it.

MONTHLY CHARGES!!

I pay a monthly charge to have electric. I didnt get any discounts or refunds. I pay a monthly fee for my phone service, and didnt get any refunds.

You sir are the pompuss ***, take a look in the mirror.

As for insulting the OP, I did it, and I dont regret it in any way. I am bored, it was fun, if you dont like it

Quote:

rate me down and be done wiht it.

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Papawarlock said:

Quote:

*****OMFGWTFBBQ?!*****
-------------------------------------------------
That's n00bspeak. Pg 203 of the N00bonics-English translation book. Translation- Dude! The black mage just made us Dhalmel Steaks with his Firaga III spell. Nice!

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#57 Oct 21 2005 at 5:07 PM Rating: Default

tristainpld

784 posts

Quote:

Oct. 21, 2005 20:25 [GMT] From:PlayOnline
PlayOnline Login Difficulties (Oct. 21)

Status Report Oct. 21, 2005 02:53 [GMT] From:PlayOnline
PlayOnline Login Difficulties (Oct. 21)

Follow-up Report Oct. 21, 2005 02:57 [GMT] From:PlayOnline
PlayOnline Emergency Server Maintenance (Oct. 21)

Follow-up Report Oct. 21, 2005 06:30 [GMT] From:PlayOnline
PlayOnline Emergency Server Maintenance Extension (Oct. 21)

Resolved Issues Oct. 21, 2005 07:30 [GMT] From:PlayOnline
PlayOnline Login Recovery (Oct. 21)

Status Report Oct. 19, 2005 14:52 [GMT] From:PlayOnline
PlayOnline Login Difficulties (Oct. 19)

Follow-up Report Oct. 19, 2005 16:50 [GMT] From:PlayOnline
PlayOnline Login Difficulties (Oct. 19): Follow-up

Follow-up Report Oct. 19, 2005 19:00 [GMT] From:PlayOnline
PlayOnline Login Difficulties (Oct. 19): Follow-up 2

Follow-up Report Oct. 19, 2005 21:12 [GMT] From:PlayOnline
PlayOnline Login Difficulties (Oct. 19): Follow-up 3

Resolved Issues Oct. 20, 2005 00:48 [GMT] From:PlayOnline
PlayOnline Login Recovery (Oct. 19)

Status Report Oct. 17, 2005 13:20 [GMT] From:PlayOnline
PlayOnline Login Difficulties (Oct. 17)

Resolved Issues Oct. 17, 2005 14:30 [GMT] From:PlayOnline
PlayOnline Login Recovery (Oct. 17)

Status Report Oct. 15, 2005 09:40 [GMT] From:FINAL FANTASY XI
All Worlds Login Difficulties (Oct. 15)

Follow-up Report Oct. 15, 2005 11:15 [GMT] From:FINAL FANTASY XI
All Worlds Login Difficulties (Oct. 15): Follow-up

Follow-up Report Oct. 15, 2005 13:25 [GMT] From:FINAL FANTASY XI
All Worlds Login Difficulties (Oct. 15): Follow-up 2

Resolved Issues Oct. 15, 2005 15:00 [GMT] From:FINAL FANTASY XI
All Worlds Login Recovery (Oct. 15)

Status Report Oct. 10, 2005 00:45 [GMT] From:FINAL FANTASY XI
All Worlds Login Difficulties (Oct. 9)

Resolved Issues Oct. 10, 2005 12:57 [GMT] From:FINAL FANTASY XI
All Worlds Login Recovery (Oct. 10)

Status Report Oct. 10, 2005 00:45 [GMT] From:PlayOnline
PlayOnline Login Difficulties (Oct. 9)

Follow-up Report Oct. 10, 2005 03:30 [GMT] From:PlayOnline
PlayOnline Emergency Server Maintenance (Oct. 10)

Follow-up Report Oct. 10, 2005 06:23 [GMT] From:PlayOnline
PlayOnline Emergency Server Maintenance Entension

Follow-up Report Oct. 10, 2005 09:00 [GMT] From:PlayOnline
PlayOnline Emergency Maintenance Extension: Followup

Resolved Issues Oct. 10, 2005 12:00 [GMT] From:PlayOnline
PlayOnline Emergency Server Maintenance Completed

Resolved Issues Oct. 9, 2005 16:30 [GMT] From:FINAL FANTASY XI
Cerberus World Recovery (Oct. 7)

Status Report Oct. 4, 2005 23:34 [GMT] From:FINAL FANTASY XI
Unicorn World Technical Difficulties Notice (Oct. 4)

Resolved Issues Oct. 4, 2005 23:29 [GMT] From:FINAL FANTASY XI
Unicorn World Recovery (Oct. 4)

i think its funny that they say use the term "resolved issues". it seems to us nothing really got resolved. the end result is the same....no game.

Quote:

I find it funny that most of you breaking it down to $0.43 fail to then multiply by the approx. 500,000 subscribers. Hmmm, that would be about $215,000? Sorry, but if I were the CEO of SE, I would certainly replace some people to make sure that we didn't drop another $215,000 next month.
Sorry, I don't buy the DDoS fantasy. I think it may be due to incompetence, plain and simple. SE has probably laid off/lost the persons responsible for their prior superb networking uptime and now we're beginning to feel the consequences of that bungle. Whether you agree with me or not, is entirely up to you. A refund would hit them in the pocket -- why should I quit playing a game I enjoy merely because the provider cannot keep the game playable? Wouldn't that be cutting off my nose to spite my face? No, the provider needs to understand that we need better uptime, the way to do it is either quit or protest in some other fashion.

these 2 posts sum up my thinking only they put WAY more effort than i did. i took the more "this is BS" approach. they took the heres the proof approach. ehh....to the same end..nothing gets done. do i think PoL deserves their 250k this month....f no.

Edited, Fri Oct 21 18:18:45 2005 by tristainpld

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#58 Oct 21 2005 at 5:08 PM Rating: Good

withsilverwings

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257 posts

AvarantMidgard wrote:

basically. it just means you can't get a connection because they have it down..

what's confusing me is.. why is Alla still showing FFXI servers as being up?

To be quite honest the servers could be plugged in and running - too bad no information is getting to them since Asia's routers are getting the crap kicked out of them

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#59 Oct 21 2005 at 5:08 PM Rating: Decent

mythryl

Scholar

893 posts

I'll get rated down for this but, who cares.[/sm]

It is not so much a refund, but some gesture on SEs part to acknowledge that their customer base is important to them. I am sure that they are doing the best that they can, under the circumstances. However, customer service is NOT high on their priority list, and it really should be. Players are only going to deal with this poor service for a limited amount of time.

Anyways, nothing can be done about it unless a bulk of their customers complain. I guess I'll go watch TV. /gag

Just my Smiley: twocents

and everybody be nice to each other. Are the insults and slander, over a game, really worth it?

Edited, Fri Oct 21 18:23:03 2005 by mythryl

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#60 Oct 21 2005 at 5:15 PM Rating: Decent

Lilani

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1,629 posts

Quote:

You don't get it do you? Of course 50 cents is nothing for any individual but that's not the point at all. Multiply that 50 cents by the number of paying account... hmmm.. let say 200000 accounts(and that's very conservative) x .50$ = 100 000$ that's how much it would cost to SE to give a .50$ refund to every customer(given there's not more than 200 000 players which i doubt) That's the whole point of a refund.If a company like SE had to refund a 100 000$ every time they ***** up, trust me some heads would roll and things would get fixed.

So, you want a refund JUST to cost SE money? It would cost SE more money if you just quit and stopped paying them entirely. If you want to boycott something, do it right. Quit giving SE your $12.50 per month and you took the amount from SE that 25 people would, and that is on a monthly basis. If you hate SE that much, then by all means go for it.

Edited, Fri Oct 21 18:24:12 2005 by Lilani

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#61 DDeclan, Posted: Oct 21 2005 at 5:15 PM, Rating: Sub-Default, (Expand Post) You guys trashing the OP are a bunch of a$$holes.

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#62 Oct 21 2005 at 5:17 PM Rating: Decent

jegzus

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Ok I hate getting involved in these threads but, for the love of god if you dont agree with the OP then say it simply and move on! I swear some of you who claim to be so intelligent are worse than the person who is angry at SE. I mean jesus just because someone isn't happy with the ****** service SE provides us, you have to go and nit-pick the person to death. It's so stupid, and then you have the nerve to boast about how smart you are and how stupid they are all because they use short hand? Grow up, and let people get stuff off their chests without getting *** raped for their posts.

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#63 Oct 21 2005 at 5:18 PM Rating: Decent

DDeclan

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253 posts

Amen.

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#64 Oct 21 2005 at 5:21 PM Rating: Default

xbobx

2,035 posts

Please please please stop with the ******* math.

Do any of you understand about doing something out of principal.

The game has been more or less down for three days.

And those wow queries that people keep mention, was the last time you played wow the week it came out.

I played wow for 3 months recently, not one server kick not one query.

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#65 Oct 21 2005 at 5:24 PM Rating: Good

acepod

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3,139 posts

Quote:

how stupid they are all because they use short hand?

Short hand, yeah lol thats classic.

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Papawarlock said:

Quote:

*****OMFGWTFBBQ?!*****
-------------------------------------------------
That's n00bspeak. Pg 203 of the N00bonics-English translation book. Translation- Dude! The black mage just made us Dhalmel Steaks with his Firaga III spell. Nice!

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#66 Oct 21 2005 at 5:24 PM Rating: Excellent

Mayumy

Scholar

194 posts

I just would like to know why I got rated down so much, I only stated that i would just do other stuff in life besides waiting for POL to come back up and complain.

Real life > FF11

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#67 Oct 21 2005 at 5:24 PM Rating: Default

Demenice

119 posts

acepod wrote:

Ohh the ******* irony....

I belittled the OP, because he is grade A idiot. The reply you quoted...

[Was not pompuss, nor did it belittle anyone. It was an analogy. And you seem to have missed the entire point of it.

so.. umm.. you didn't belittle anyone? or you did the op? lol

You belittled the op, you seem to have this need to prove your

worth = you're a pompous ***.

As far as monthly charges? for electric ROFLMAO anyone else? I

pay for what I use, or more to the point, I pay based on my

average useage, then once every 3-4 months when they come and

take a meter reading my account will either be billed or

credited the difference. If you paid the phone company

for a month of down service that's your own stupidty. Yes in

your service policy it states they aren't responisble for acts

of god.. but what that means is you can not sue them for breach

of contract, it does not mean they can bill you for a service

they are not providing LOL.

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#68 Oct 21 2005 at 5:26 PM Rating: Decent

Nephleem

46 posts

Hello... this is going to be my very first post here :P... anyway, i can fully understand where the first poster is coming from, but on top of this, i don't like how they always have to update during america's main time of play. as for the other people, i really think you should stip trying to prove yourself as somebody better when people type "g" or "ure". i know i come online to enjoy myself (unless of course for business purposes) but i don't come here to be perfect in literacy or perfect in my grammar. all im saying is i believe its you who is the fool for trying to put yourself above others. anyway... have a good day everyone :)

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#69 Oct 21 2005 at 5:27 PM Rating: Decent

RalliArt

201 posts

Ill never understand why SE chooses simply the worst times to even ***** with their game. Heck, the entire US is now getting on, this is when we are really supposed to get our moneys worth. They shouldnt even touch the game on weekends. Instead of doing the Holoween update on a thursday, it should have been on a damn monday, so they would have time to figure this crap out during the week, when not so many people are on. I stay up to midnight and later on a weekend, not on weeknights when i have my work to worry about.

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#70 Oct 21 2005 at 5:30 PM Rating: Decent

Erawyn

Scholar

4,400 posts

About the cell phone comment:

People NEED cell phones in the world today. If something were to happen, and you couldn't get to a phone, a cell phone is the best thing you could ever ask for. (IE- Car accident or break down in the middle of nowhere)

Quote:

i want 3 free meals or im gonna sue ur ***!

I would imagine he would go to civil court, and in most cases, you are the one who writes out your own complaint, as oppossed to a lawyer. I imagine it would look like this:

"So liek, I play dis game calld fianl fantays xi, and liek, squeenix is ALWAYZ doin damn maintenence and *****. I mean, cmon yo! seriously...if it were ur game youd want some $$$ too! the reason y im sueing squeenix iz becuz im fed up wit dis damn maintence, and i deserve a refund."

If you have a hard time reading that, congratulations! You have a brain.

Edited, Fri Oct 21 18:48:37 2005 by Erawyn

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#71 Oct 21 2005 at 5:31 PM Rating: Good

acepod

Scholar

3,139 posts

Quote:

I just would like to know why I got rated down so much, I only stated that i would just do other stuff in life besides waiting for POL to come back up and complain.

Real life > FF11

Someone (or more then one someone ) is rateing everyone down in this thread. Dont let it bother you. I did rate you up, but im sure this someone (s) will rate you back down.

Quote:

so.. umm.. you didn't belittle anyone? or you did the op? lol

You belittled the op, you seem to have this need to prove your

worth = you're a pompous ***.

As far as monthly charges? for electric ROFLMAO anyone else? I

pay for what I use, or more to the point, I pay based on my

average useage, then once every 3-4 months when they come and

take a meter reading my account will either be billed or

credited the difference. If you paid the phone company

for a month of down service that's your own stupidty. Yes in

your service policy it states they aren't responisble for acts

of god.. but what that means is you can not sue them for breach

of contract, it does not mean they can bill you for a service

they are not providing LOL.

You certainly dont read very well.

Go on vacation for a month (makeing sure all your electrical items are off), and then tell me you dont pay anything for your electric on a monthly basis. THere is a regular monthly charge where I live, + the amount you use. My phone bill is a flat monthly fee. It includes my cell phone, internet, long distance, and local. ITs always the same amount, and no refunds came along even though I couldnt use them (and even if I was to comlain, I wouldnt get anything. Your looking for a reason to hate me, which is fine with me. Like me or not, I could care less.

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Papawarlock said:

Quote:

*****OMFGWTFBBQ?!*****
-------------------------------------------------
That's n00bspeak. Pg 203 of the N00bonics-English translation book. Translation- Dude! The black mage just made us Dhalmel Steaks with his Firaga III spell. Nice!

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#72 Oct 21 2005 at 5:33 PM Rating: Decent

SEforPrez

Scholar

316 posts

Quote:

Ill give you another analogy. I live in Florida, and we have had a ton of hurricanes come through here in the last few years. I have gone about a month without power, and about half of that wihtout phone service. I didnt receive ANY discounts/compensation/refunds/appologies or anything of the like, even though my phone service/electricity wasnt working. Why didnt I get anything? Because in the contract it specifically states, that they are not responsible for outages due to incliment weather, or acts of god. When I agreed to sign up with them, I signed this contract, and therefore agree to it, no matter how much it sucks. Did I complain every 2 seconds? No. Did i call them and b*tch about it? No. Why you ask, because it would have done nothing.

Quote:

Was not pompuss, nor did it belittle anyone. It was an analogy. And you seem to have missed the entire point of it.

MONTHLY CHARGES!!

I pay a monthly charge to have electric. I didnt get any discounts or refunds. I pay a monthly fee for my phone service, and didnt get any refunds.

Really? {That's interesting}. Every electric company that I've ever used has always charged by the number of kilowatt-hours of electricity used, not a flat monthly rate. Therefore, you have no power = you have no electricity bill.

Phone service is a different story, of course. Still, I would hope that any reputable phone company would not be so cold as to charge you for a service that is not avaiable in a region devastated by a hurricane. Of course, that's just what I would do were I a corporate CEO.

I don't think many people here are arguing that SE has a legal obligation to do anything other than continue charging our credit cards. Rather, people (ok, I'm generalizing, I mean 'I') am putting myself in the position of SE CEO, and saying to myself "Do I find my company's recent performance acceptable, and if not, what can I do to better serve those who are purchasing my product?"

Edit: typo

Edited, Fri Oct 21 18:41:58 2005 by SEforPrez

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#73 Oct 21 2005 at 5:34 PM Rating: Default

jegzus

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2,719 posts

Quote:

Short hand, yeah lol thats classic

Yes short hand, i'm sure you know what that is. I mean you are the most intelligent person in the world, are you not? I'm sure we'll (oh wait i'm sorry) we will* find out with your next post i am sure.

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#74 Oct 21 2005 at 5:34 PM Rating: Default

Mase

Scholar

1,300 posts

As uneloquent as the OP put it, theres much truth in what he said. This is what the fourth or third time PoL is down this week? Sure if this was the first, second, or even third time this happened I'd be fine. But, no, this has been going on forever, same story. DDoS attacks, or not, with all the 10 hour maintenances you'd think they get there sh*t together.

If SE was your coworker at the office, he'd be fired a long, long time ago.

I may be no computer expert, but seriously... Come on SE, this is getting old. Don't even give me the, "if you can't be away from FFXI a couple of hours, get a life," bullshi*t. I wish it was only a couple of hours; but it's not, it's atleast a few hours a week on average most of the time during the only hours that I can play.

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#75 Oct 21 2005 at 5:36 PM Rating: Decent

Viseziox

1,142 posts

Quote:

24 hours of FFXI costs you 0.43¢.

This logic is very flawed, clearly the average person isn't playing every hour of the day (Though I'm sure we all know at least one person who does =P). When the customer is repeatedly inconvienced during the hours which they use a service they pay monthly for it does deserve some sort of good will on behalf of the company.

SE could easily make maintance hours fair and have downtime during JP primetime, this would satisfy a large portion of their customer base and we wouldn't be complaining like this if there was half the maintance time we've experience this month. If they don't want to do that then the American and European players who constantly not being able to play when they want to should not have to pay the month.

For anyone here who is old enough they pay their own bills you realize what I'm talking about...if your cable is out for a week then you call them up and complain, and they usually will give you a month of free cable, same thing with any other service you play for. SE is taking us for fools that since probably a large number of players don't pay for their games and that their parents do, they don't need to behave like a real company that adults interact with. Hell even Blizzard gave their customers a month free when they were having the large amount of server problems they were. During that time Blizzard worked hard to fix their problems and now World of Warcraft has little to no issues, what is so different that SE can't do this?

If this doesn't get better with their new "upgrades" then I'll likely call customer service and complain and try to get a free month =P.

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#76 Oct 21 2005 at 5:36 PM Rating: Default

Newhand

7 posts

"ur" I am guessing it is supposed to say you are. Now if we compound the words you would type it you're. Lets use it in a sentence now. "You're a idiot". "your" as you spell it, is used to tell of someones possesion. Lets use this in a sentence now "Your e-peen just got smaller".

I think if your going to try to berate someone for berating someone, maybe you should think before you type.

HBCmomo: Did you bother to read what "ur" instead of "you're" I was refering to? I'll paste it for you here
2) no brain so the extent of ur thinking ends at "stfu".<----

ummmm....."you're" does not fit there...I've tried..but it just will not go.

so...check yourself before you berate someone for berating someone for berating someone...ummmm...you get the point

BTW..sorry it took so long to respond...busy trying to log on so I can cancel my subscription to FFXI...I'm actually tired of paying for less than stellar service...Only costing SE about $16.00 U.S. so they will survive I'm sure....take care everyone..thanks for the memories..good and bad

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TIME FOR A REFUND!Follow