PLEASE HELP!Follow

I just recently got FF11 for the ps2, and I'm using Verizon DSL to connect. I keep getting an error code POL 1032 stating that the PPPoE could not be found. I call Verizon and they say that they are a PPPoE, however when I call Play-Online they say that Verizon and YAhoo DSL aren't PPPoE connections. I need to use a name and a pw inorder to connect to the internet using my DSL. I was wondering if anyone else is using Verizon to connect to this game through their PS2 and if so are u getting the same error code and did u fix it, or does anyone have any advice or suggestions? Please help me out i tried for 3 days to resolve this issue and the people at play-online seem like a bunch of idiots. (why would my dsl provider tell me they are a PPPoE, and yet PLAYONLINE customer support keeps saying they are not?) Any advice or suggestions would be greatly appreciated. Thanks

verizon is PPPoE. i use verizon dsl, but i'm a PC user.

i'll see if any of my friends use verizon dsl and ps2